Hospice - Intake Coordinator

Our Hospice team has an immediate opening for a an Intake Coordinator to support our intake and admissions teams.
Job Responsibilities include but are not limited to:

• Taking referrals via phone, fax or email and entering them into the EMR, auditing admissions for compliance, obtaining certifications and past medical history from physicians
• Evaluating appropriateness of all referrals for information visit/admission assessments; referring to other community resources and JSSA as appropriate
• Triaging needs of hospice admission nurses while in the field
• Obtaining Verbal Certifications from Physicians for start of care of hospice
• Acting as an ambassador for the Hospice Program and our organization when communicating with patients, families, and physicians.
• Able to work a flexible schedule of four 10 hours days including every other weekend.

Position Qualifications:

• Minimum of 2 years of intake experience (within hospice, homecare of similar healthcare environments preferred)
• Strong written and oral communications skill
• Excellent computer skills – Microsoft Office 365, EMRs, databases, and more
• Excellent phone customer service skills
• Strong organizational and multitasking skills
• Ability to work in a fast-paced environment with an emphasis on collaboration and maintaining positive relationships with colleagues and clients
• Ability to actively listen and concisely explain complex information to clients

Benefits:

• Supportive work environment
• Comprehensive benefits package to include: Medical/Prescription/Dental/Vision insurance, 403b Retirement Plan, Paid Leave (sick/vacation/personal/holidays), and much more...

All staff must comply with our mandatory COVID vaccination policy requiring staff to be up to date on their vaccinations.
The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years. A nonsectarian provider, we serve people of all religious backgrounds, races and ethnicities, helping the youngest child to the most fragile senior, from individuals to entire families. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services. We are a growing Agency and strive to be an Employer of Choice. As such we offer a competitive salary and benefits package, a healthy work-life balance, collaborative team environment and many opportunities for personal growth and professional development. We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance. We are an Equal Opportunity Employer. AA/M/F/D

Health insurance, Dental insurance, Paid time off, Vision insurance, 403(b)