Home Care Services Coordinator (Clinical Scheduler)

Presbyterian Homes & Services - Kirkland Crossings in Pewaukee is seeking a Home Care Services Coordinator (Clinical Scheduler) to join its team. The Clinical Scheduler is responsible for scheduling and coordinating the work of Resident Assistants in both Assisted Living, and the Memory Care Unit, assisting with training and orientation, data entry office support, and  coordinating billing for Home Care Services.

SCHEDULE/HOURS: Scheduler role is full time, from 8am- 4:30pm with flexibility

REPORTING STRUCTURE:This position reports directly to the Clinical Administrator as designated at the site. 

ABOUT THIS COMMUNITY

Come join the team at our beautiful lake area senior living community in Pewaukee!

We're located just north of Pewaukee Lake, off of the Ryan Rd. exit and Hwy 16 (just beyond McDonald's)!

We have a true campus feel with side-by-side Village Homes (IL) off of Quinlan Drive, as well a warm and homey Town Centre in the main community, offering a fitness center, beauty salon, general cafe and store, a large assembly/chapel hall, club rooms and dining halls!

Employee Benefits:

• Competitive Health Benefit Package and Accessory Offerings
• Generous PTO accrual and utilization program (for all position statuses)
• Christian environment, intentional in placing needs of those we serve as priority
• Discounted meals (lunch and dinner)
• Free Fitness Center Access
• Genuine and caring staff, focused on the welfare of the population we serve and the colleagues we collaborate with each day

• Assist with the onboarding process of new Resident Assistants as designated.
• Coordinate the orientation of Resident Assistants.
• Coordinate and develop Resident Assistant work schedules.
• Communicate all performance concerns, educational needs and development opportunities to supervisor

   in a timely manner.
• Provide input to performance evaluations of Resident Assistants.
• Implement established staffing patterns and schedules that meet resident care needs and financial goals.
• Serve on-call for staffing needs as required.
• Maintain accurate staffing documentation including attendance tracking as designated by site.
• Maintain and submit accurate staffing statistical data to supervisor according to established timelines.
• Provide clerical support for the Home Care function.
• Coordinate and complete Home Care billing for services provided to residents according to established               procedures.
• Maintain inventory, billing and distribution of supplies and equipment according to established procedures.
• Prepare and maintain accurate and timely payroll information for the clinical function as assigned.

• Demonstrated leadership qualities such as problem solving, organizational skills, and ability to work well with and coordinate the work of others.
• Demonstrated computer proficiency including word processing and other computer experience.
• Demonstrated compatibility with the PHS mission and operating philosophies.
• Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

Rated #1 employer in Minnesota by Forbes!

Presbyterian Homes & Services (PHS), based in St. Paul, Minnesota, is a non-profit, faith-based organization providing a broad array of high quality housing choices, care and service options for older adults. Over 7,000 employees serve 27,000 older adults through 50 PHS-affiliated senior living communities in Minnesota, Wisconsin and Iowa, and through Optage® home and community services. PHS is also co-owner of Genevive, a progressive model of primary care, care navigation and value-based services for over 5,300 older adults in Minnesota. Established in 1955, PHS has earned the reputation as an innovative leader concerned with promoting independence, vitality and well-being for those they serve.

We believe employees are the most important resource in our ministry and we are committed to an environment where employees are valued and empowered to make a difference. With a strong commitment to grow our employees from within, the development opportunities with us are virtually unlimited. We offer competitive wages, opportunities for advancement, ongoing training, and incredible benefits like education assistance and nursing loan forgiveness.

If you have a desire to honor God by enriching the lives and touching the hearts of older adults, consider answering the call and join our team.

PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.