Hit- Epic - Dorothy/Comfort Clinical Analyst

Provide Epic product function, design, build, and testing expertise and experience for assigned Epic module related to EpicCare Dorothy, or outpatient clinical applications.
Collaborate with end users to design and build the Epic system in a timely and professional manner and make corrective configuration or enhancements
Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases
Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs
Provide technical and/or clinical consultation including application configuration
Review, analyze, and evaluate system needs to develop recommendations for customers
Develop, support and maintain all required system design and build documents and other system documentation
Perform daily monitoring of applications in production use
Actively participate in all phases of the testing lifecycle and perform unit, system and integrated testing tasks and activities for EpicCare Dorothy workflow
Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required
Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented
Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software
Work with trainers to develop and maintain application specific training curriculum and materials
Translate business requirements into functional specifications and manages changes to specifications prioritize, coordinate, and implement updates and requested changes to the system; review and test each new release; troubleshoot problems and questions from end users
Adhere to organization standards for system configuration and change control
Develop strong relationships with end user communities, customers and business partners
Facilitate communication with stakeholders from initial requirements to final implementation
Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate

Required Skills : Business Analysis
Additional Skills : Business Analyst