Helpdesk Technician

• Provides technical and analytical support for all county employees with their use of any supported information technology to complete their assigned projects and/or duties. 
• Troubleshoots hardware and software problems; 
• Responds to calls and provides solutions, information and/or technical assistance; 
• Prepares, monitors, operates and supports all County computer systems and software; 
• Installs, moves, maintains system hardware; 
• Technology inventory management; and assigns Work Orders to next tier support when needed.

County government located in northern Minnesota. Grand Rapids, MN https://www.co.itasca.mn.us/