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Form of workJob Description
Job title : Help Desk Technician II
Location : Salem,OR
Duration : 6 months,Hybrid
Candidate must be local or able to commute within Oregon
Job Description:
Location : Salem,OR
Duration : 6 months,Hybrid
Candidate must be local or able to commute within Oregon
Job Description:
- Assists end users in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems and performing troubleshooting activities.
- Documents, tracks and monitors the problem to facilitate a timely resolution.
- Relies on established guidelines and instructions to perform daily job functions.
- Works under immediate supervision.
- May require an associate's degree in a related area and at least 3 year or equivalent experience in the field or in a related area.
- Additional Helpdesk related duties as directed by Supervisor.
