Address
Form of workJob Description
Eastern Staffing & Recruiting is looking for a Help Desk Technician in the North Charleston, SC area. This position will be responsible for providing technical support including installations, software/hardware upgrades, networking, and operating system support. This is a full-time, direct-hire position with a growing legal firm in the Charleston region.
Responsibilities
- Support Ticket tracking/time management.
- Resolve tickets via the ticketing system in a timely and professional manner.
- Expert MSFT Windows 10 Pro troubleshooting and administration.
- Windows/Mac Hardware Setups.
- MSFT Windows AD Administration.
- Office365 Suite troubleshooting and administration.
- Network printer client administration.
Requirements
- Two (2) plus years of experience working in a Help Desk position.
- High School Diploma is preferred but not required.
- Experience with:
- Cisco Webex Telephony
- Cisco/Meraki Networking (VPN, SDWAN, Switches, MXs, MVs)
- Azure AAD
- Zendesk Ticketing
- Duo 2FA Management
Eastern Staffing & Recruiting is an affirmative action and equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veterans status, or any other legally protected basis
Established in 1985, Eastern Staffing & Recruiting was created to provide an extensive range of workforce solutions; staffing, recruiting, and payroll servicing. From the beginning, our goals have always been to support people, build strategic partnerships and offer world-class solutions.
A lot has happened in over 30 years; globalization, recessions, inflation, rebranding and the nature of our recruiting and business focus. What has not changed is our desire to be the best staffing and recruiting company out there.
A lot has happened in over 30 years; globalization, recessions, inflation, rebranding and the nature of our recruiting and business focus. What has not changed is our desire to be the best staffing and recruiting company out there.
