Address
Form of workOur Company
Lancer Worldwide, a Hoshizaki Company, is an award-winning global leader in beverage dispensing. Through innovation and a commitment to dedication in action, we create products that benefit our customers worldwide, and give them a distinct advantage in the marketplace. We offer our teammates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We welcome talented, passionate, and highly motivated individuals to join our team.
Summary
Responsible for end user Help Desk support in a Microsoft Windows network environment.
Essential Functions
• Provide level one desktop and application support to end users via the phone, email and the web.
• Troubleshoot, build and deploy PC’s and printers as required.
• Product software support for Microsoft Office products
• Independently identify, troubleshoot, document, and replicate user problems
Knowledge, Skills, and Abilities
• Provide level one desktop and application support to end users via the phone, email and the web.
• Troubleshoot, build and deploy PC’s and printers as required.
• Product software support for Microsoft Office products
• Independently identify, troubleshoot, document, and replicate user problems.
• Outstanding interpersonal, communication, customer service, and problem determination skills.
• Ability to troubleshoot PC operating systems (Windows 7 – 10) hardware, and peripherals.
• Experience with Office applications (Office 2007 – Office 365)
• Must be able to take initiative and work with minimal guidance.
• Ability to manage multiple tasks and priorities including good time management skills.
Education and Experience
• Minimum 3 years work experience in Information Technology with at least 2 years maintaining networks in a Windows NT Domain and/or Active Directory environment.
• Experience with Backup Exec desired.
• Experience with Dell and Lenovo equipment highly desired.
• In-depth technical experience working with PC software, operating systems (Windows 7 - 10), PC hardware (Desktops, Notebooks), Software Applications (MS Office 2007-Office 365).
Notice To Third Party Agencies
Please note that LANCER does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, LANCER will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, LANCER explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of LANCER.
EEO Statement
Lancer provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requirements
TBD
Shift1st Shift
