Health Tech (Telehealth Clinic

The Health Technician (Telehealth Clinical) - Advanced provides high level support, training, and advanced management of telehealth operations and is typically stationed at a clinical care delivery site with duties that will require travel for cross coverage of sites. Primary responsibilities of the incumbent include: delivering established telehealth competency based training for clinicians and telehealth staff members.
Qualifications:
Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency: Dental assistants must be proficient in spoken and written English.
• Education and/or Experience:
  • Experience. One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or HEALTH TECHnician. OR,
  • Education. Four academic years above high school leading to a bachelor's degree with courses related to the occupation.
  • Experience/Education Combination. Equivalent combinations of experience and education are qualifying.
• Certification: None
• May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations:
Health Technician (Telehealth Clinical) Advanced
Experience. At least 1 year of experience at the next lower grade level that demonstrates the core competencies described at that level. In addition, the candidate must demonstrate the following technical KSAs :

1. Ability to use independent technical judgment to analyze, evaluate and resolve problems.
2. Knowledge of quality control and assurance procedures and principles of performance improvement.
3. Ability to function effectively between competing priorities.
4. Knowledge of proper maintenance and troubleshooting of telehealth equipment.
5. Ability to work with a team to provide technical guidance, plan, organize and coordinate activities of a HEALTH TECHnician in order to effectively complete job duties of assignment such as distributing workload, monitoring the status and progress of work, monitoring accuracy of work.
6. Ability to assist in Health Technician (Telehealth Clinical) development, outcome management and strategic planning.
7. Ability to perform successful knowledge transfer regarding the use of teleHEALTH TECHnologies.

Preferred Experience: Prior Telehealth Clinical Technician (TCT) 6 months or more.
References: VA HANDBOOK 5005/46, PART II, APPENDIX G50
The full performance level of this vacancy is GS-07.
Physical Requirements: See VA Directive and Handbook 5019.Education: IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.Employment Type: FULL_TIME