Head Sommelier | Luxury Boutique Hotel | Dallas

Description:

We are currently seeking a Head Sommelier to join the team at a distinguished Luxury Boutique Hotel in the Downtown Dallas. As the Head Sommelier, you will play a crucial role in curating our wine program and providing exceptional service to our guests across 5 F&B outlets.

Responsibilities:

• Assist guests with wine and champagne selection, considering their taste and budget when guiding them through the menu.
• Anticipate guest needs and provide information regarding our venues, menus, and pricing.
• Explain how our wine and champagne menu complements the items on our food and dessert menu.
• Ensure all wines are presented and served correctly, adhering to company standards for pouring techniques.
• Inform and explain alternative wine selections to guests should their choice be unavailable.
• Provide engaged, friendly, and attentive customer service to all guests.
• Perform all other duties as instructed by management.

Requirements:

• Experience as a Sommelier in an upscale, high-volume restaurant.
• CMS or WSET (level 3) certifications preferred, or equivalent from another accredited wine institution.
• Extensive knowledge of wine and wine service techniques.
• Availability to work nights, weekends, and holidays.
• Positive attitude and adherence to appearance and uniform guidelines.
• A "guest-first" mindset and passion for providing exemplary guest service.
• Strong attention to detail and a sense of urgency.
• Ability to take direction and communicate effectively.

Compensation/Benefits:

• Competitive base salary
• 15 days PTO
• Health/Dental/Vision insurance
• 401k + match
• hotel and dining discounts