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Description:
Description:
Veritas HHS seeks a Case Manager for the 30th Judicial District Child Support Services of Tennessee located in Memphis, TN. This position will begin on August 1, 2024
Requirements:
- Associate’s degree or Paralegal Certification preferred
- At least two years of experience in legal environment or government case processing; public contact experience preferred
- Education can be substituted for years of experience
- Demonstrated ability to communicate, participate in a team management environment and commit to team and office goals and core value
How To Apply:
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Responsibilities:
- Analyze case information and take next steps pursuant to State policies and procedures
- Conduct interviews/collect DNA samples/negotiate consents/refer to community services
- Prepare legal documents and correspondence related to a case
- Work state system prompts to keep case information current and support automated case actions
- Perform annual reviews on assigned cases
- Perform initial locate activities
- Track own performance through special reports
- Receive, evaluate, and resolve customer problems and complaints
- Update state system with appropriate new information and records detail of customer contacts
- Take all actions available to resolve customer concerns
- Other related duties as assigned
Requirements:
- Associate’s degree or Paralegal Certification preferred
- At least two years of experience in legal environment or government case processing; public contact experience preferred
- Education can be substituted for years of experience
- Demonstrated ability to communicate, participate in a team management environment and commit to team and office goals and core values
This job description is not intended to be an exhaustive list of all duties, responsibilities or qualification associated with the position. Incumbents are held accountable for all duties of the position.
Learn about Veritas HHS at www.veritas-hhs.com