Company

Veritas Hhs LlcSee more

addressAddressMemphis, TN
CategoryInformation Technology

Job description

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Description:

Description:
Veritas HHS seeks a Case Manager for the 30th Judicial District Child Support Services of Tennessee located in Memphis, TN. This position will begin on August 1, 2024

Requirements:

  • Associate’s degree or Paralegal Certification preferred
  • At least two years of experience in legal environment or government case processing; public contact experience preferred
  • Education can be substituted for years of experience
  • Demonstrated ability to communicate, participate in a team management environment and commit to team and office goals and core value

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities:

  • Analyze case information and take next steps pursuant to State policies and procedures
  • Conduct interviews/collect DNA samples/negotiate consents/refer to community services
  • Prepare legal documents and correspondence related to a case
  • Work state system prompts to keep case information current and support automated case actions
  • Perform annual reviews on assigned cases
  • Perform initial locate activities
  • Track own performance through special reports
  • Receive, evaluate, and resolve customer problems and complaints
  • Update state system with appropriate new information and records detail of customer contacts
  • Take all actions available to resolve customer concerns
  • Other related duties as assigned

Requirements:

  • Associate’s degree or Paralegal Certification preferred
  • At least two years of experience in legal environment or government case processing; public contact experience preferred
  • Education can be substituted for years of experience
  • Demonstrated ability to communicate, participate in a team management environment and commit to team and office goals and core values

This job description is not intended to be an exhaustive list of all duties, responsibilities or qualification associated with the position. Incumbents are held accountable for all duties of the position.
Learn about Veritas HHS at www.veritas-hhs.com


Refer code: 9248366. Veritas Hhs Llc - The previous day - 2024-05-13 11:45

Veritas Hhs Llc

Memphis, TN
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