Address
Form of work
SalaryResponsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Maintain a clean and organized front desk area
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction
Experience:
- Previous experience in hospitality or customer service preferred
- Strong phone etiquette and communication skills
- Multilingual abilities are a plus
- Knowledge of front desk operations and guest relations
- Familiarity with hospitality management software is desirable
Skills:
- Excellent customer service skills with a friendly and approachable demeanor
- Ability to handle difficult situations with patience and professionalism
- Strong organizational skills with attention to detail
- Proficient in using computer systems for reservations, check-ins, and other front desk tasks
- Bilingual skills in [languages] are highly valued
If you are passionate about providing exceptional guest experiences, have excellent communication skills, and enjoy working in a fast-paced environment, we would love to hear from you. Join our team as a Front Desk Agent and be part of our commitment to delivering outstanding hospitality services.
Job Types: Full-time, Part-time
Pay: $13.50 - $18.28 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
Work setting:
- In-person
Work Location: In person
