Address
Form of work
Salary```Duties```
We are seeking a friendly and customer-oriented individual to join our team as a Guest Service Agent. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests and ensuring their stay is comfortable and enjoyable.
Responsibilities:
- Greet guests with a warm and friendly demeanor
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Handle guest requests promptly and professionally
- Assist with resolving guest complaints or issues
- Maintain a clean and organized front desk area
- Process payments and maintain accurate records
Skills:
- Strong guest relations skills with a focus on providing excellent customer service
- Knowledge of hospitality management principles and practices
- Previous experience in a hotel or hospitality setting preferred
- Bilingual skills (multilingual) are a plus
- Familiarity with front desk operations and phone systems
Join our team and be part of creating memorable experiences for our guests. Apply now to become a valued member of our Guest Service Agent team!
Note: Please do not include any contact information in the job description.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
Work setting:
- In-person
Work Location: In person
