Guest Experience Associate _Student Housing Community

Vie offers an environment where our employees' ideas are not only heard but implemented. We offer a team-based and structured environment; however, employees are expected to be self-disciplined, creative, and entrepreneurial.

We attract and retain the best people by encouraging a culture of diversity and inclusion. We collectively bring the shared experiences and unique characteristics of our team to identify the best concepts for creating inspired lifestyles.

Who you are –

• Audacious, Adventurous, Bold, and Enthusiastic
  
• Health-conscious and active
  
• Connected and sociable
  
• Accessible and charitable
  
• Diverse and unique

Must have abilities -

• Natural Credibility and Leadership Skills - Diversity of experience through Hospitality, sales, operations, development and Student Housing
  
• Energetic and Supportive – Entrepreneurial spirit; “go-getter”
  
• Ability to Communicate – Open, honest, gives and receives feedback; expresses ideas and thoughts
  
• Empathetic – Kind; treats other fairly
  
• Ability to Make Tough Decisions – Problem solver provokes thought and moves quickly towards action

Qualifications –

• High School or equivalent 1 year of experience in sales, retail, hospitality, or multifamily industry role
  
• Sales and customer service experience
  
• Experience with Microsoft Office (word, excel, PowerPoint)
• Open Availability

Un jour dans la vie de (A day in the life of) –

• Promote brand awareness and the Vie experience
  
• Greet and converse with prospects in accordance with our customer service standards
  
• Outreach marketing to local businesses and universities
  
• Develop creative marketing strategies to generate qualified traffic
  
• Exhibit the benefits and features of our apartment homes by going on guided sales tours of the community
  
• Answer all incoming phone calls in a professional manner
  
• Ensure the model apartment home(s) in the property is consistently maintained in outstanding condition
  
• Lead and prospect follow-ups and management
  
• Maintain a professional appearance at all times
  
• Understand apartment terminology, community policies, rules, and regulation
  
• Understand and comply with Fair Housing Law