Growth Account Manager

JOB DESCRIPTION: Growth Account Manager 

Internally, this role will be known as Account Planner

This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. Our clients include ASOS, Just Eat Takeaway, Twitch, TikTok, and The White Company. 

JOB PURPOSE

Account Planners lead and manage all of the work we deliver for well known and exciting clients! The Growth Account Manager will join our new & expanding Growth Account team to support our Growth Marketing focussed clients.  

This person will help develop the strategy for the amazing brands we work with alongside a team of subject-matter-experts including paid search, social, SEO, affiliates, programmatic, creative, data and CRM. This includes servicing existing accounts and winning and onboarding new accounts. 

KEY RESPONSIBILITIES

This role is an exciting, varied and constantly evolving. In this role, you will:

• Develop annual strategies, identifying priorities for the year
• Oversee, project manage and work with teams to develop insight driven media strategies that drive growth for clients 
• Manage deliverables from across the business (across media, data & martech)
• Ensure delivery of work is to the highest possible standard
• Ensure constant innovation across all deliverables
• Contribute to our creative process by sharing your ideas and experience
• Manage budgets for campaigns and always-on activity
• Manage client budgeting
• Manage relationships with platforms and partners
• Present work internally and externally
• Complete work to deadline and often under pressure

SKILLS AND PREVIOUS EXPERIENCE

Our offering is advanced for the industry, and we rely on great people. To be considered for this role, you will need the skills or experience outlined below.

• Have strong experience in at least one of the following areas: media, growth marketing, performance marketing, marketing strategy
• Solid experience in roles involving account management and strategic planning
• Experience working on large campaigns with significant media budgets
• Confident with both brand and direct-response campaigns
• Strong client relationship management skills
• Ability to build and maintain strong relationships with clients
• Ability to react quickly within a fast-paced environment
• Ability to remain focused under pressure and work under tight deadlines
• Proficient in working with data
• Brilliant written and verbal communication skills
• Advanced problem-solving skills
• Excellent organisational skills and high attention to detail
• Excellent time management skills
• Excellent presentation skills
• Excellent capability with excel / Google sheets

WE OFFER

• A flexible, hybrid working policy
• The choice of medical healthcare providers (Bupa or Medicash) 
• 25 days holiday plus bank holidays and your birthday off each year
• Company pension scheme 
• EAP scheme
• Ride to work scheme 
• Enhanced family friendly policies
• Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT.
• A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION 

At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.