JOB INFORMATION
See NOTES below for future wage increases and/or additional compensation opportunities.
Golf Operations Supervisor positions direct, supervise and schedule the work of Golf Starters, marshals, and volunteers at the Golf Courses; provide information on golf course rules, regulations, procedures, and etiquette; register and schedule players and ensure timely play spacing; determine and collect fees; maintain records of daily transactions; operate, ensure proper close out, and accurately balance a point-of-sale system; and patrol the golf courses to interpret and enforce rules and regulations; and perform other duties as assigned.
NOTES:- Employees in job classifications represented by Municipal Employees Association (MEA) are scheduled to receive the following general wage increases:
4% effective 7/1/24
2% effective 1/1/25
5% effective 7/1/25 - In addition to the scheduled general wage increases, the following special salary wage increases are also scheduled to take effect for Golf Operations Supervisor:
5% effective 1/1/25
5% effective 1/1/26 - Eligible benefitted employees originally hired on or after July 10, 2021, will be automatically enrolled in the San Diego City Employees Retirement System (SDCERS).
- Golf Operations Supervisor positions are required to work day and evening hours, weekends, and holidays.
- In accordance with California Public Resources Code section 5163, all persons holding Golf Operations Supervisor positions must get tested for tuberculosis (TB) when hired and every four years thereafter as a condition of continued employment.
- Employees in job classifications represented by Municipal Employees Association (MEA) are scheduled to receive the following general wage increases:
MINIMUM REQUIREMENTS
You must meet the following requirements on the date you apply, unless otherwise indicated.
EXPERIENCE: You must meet ONE of the following options:- One year of full-time experience as a Golf Operations Assistant (formerly Golf Starter) with the City of San Diego.
- Two years of full-time experience in golf course operations which MAY include determining and collecting greens fees; arranging starting orders for players; providing information and assistance to the public regarding golf course procedures, rules and regulations; closing out and balancing a point-of-sale system; overseeing preparation of receipts for bank deposits and audits; and patrolling a golf course to enforce rules and regulations.
- Grounds maintenance experience is NOT qualifying.
- City of San Diego employees using Out-of-Class Assignment (OCA) experience to qualify must submit written documentation signed by their appointing authority or payroll specialist, detailing the work performed, dates, and total number of qualifying OCA hours. OCA experience without the required documentation will NOT be considered.
HIGHLY DESIRABLE:- Possession of an Associate Degree in Golf Operations Management or equivalent education (i.e. minimum completed units = 60 semester/ 90 quarter).
- PGA / LPGA Member or registered Apprentice.
- Proficient mathematical skills.
- Proficient business writing skills.
- Excellent customer service skills.
- Lead and/or supervisory experience which includes scheduling and providing assignments for subordinate staff.
- Computer experience (e.g., creating reports, memorandums, data entry, etc.).
- Knowledge of Point of Sale systems.
- For City of San Diego employees, proof of Out-of-Class Assignment (OCA), if utilized to meet the minimum requirements.
SCREENING PROCESS
Please ensure all information is complete and accurate as the responses you provide on the supplemental questions will be reviewed using an automated evaluation system. If you are successful in this initial screening process, your application will be reviewed for applicable education, experience, and/or training to ensure all minimum requirements have been met. Successful candidates will be placed on a list which will be used to fill position vacancies during the next six months (180 days). For each vacancy, only those candidates with the most appropriate qualifications will be contacted by the hiring department for an interview.
SUPPLEMENTAL INFORMATION
PRE-EMPLOYMENT REQUIREMENTS: Employment offers are conditional pending the results of all screening processes applicable to this position, which may include the following: confirmation of citizenship or legal right to work in the United States; completion of a pre-employment medical review and exam (which may include drug and alcohol testing); reference checks; and fingerprinting. Fingerprints will be submitted to the Federal Bureau of Investigation and the California Department of Justice for a conviction record report. Certain positions may require additional screening processes, which may include a polygraph examination and/or background investigation. All of these processes must be successfully completed before employment begins. A positive test for alcohol, cannabis/marijuana, illegal drugs, or inadequately explained prescription drugs, or misrepresentation, falsification, or omission of pertinent facts in any step of the screening or selection process, may be cause for disqualification or termination of employment. Nothing in this job posting constitutes an express or implied contract for employment with the City of San Diego. Candidates must notify the Personnel Department of any change in their name, mailing address, email address, or phone number, otherwise they may miss employment opportunities.
Rev. 3 - January 12, 2024 (New Recruitment Date)
City employees may be eligible to participate in a benefit program including holidays, vacations, savings and retirement plans, health programs, and other benefits.
Eligible City employees initially hired or assuming office on or after July 10, 2021, with the exception of Police Recruits participating in the City’s Police Academy, will participate in the City’s Defined Benefit Plan administered by the San Diego City Employees’ Retirement System (SDCERS).
Benefits may change due to employer-employee contract negotiations.
Flexible Benefits Plan Options for Employees Represented by Municipal Employees Associate (MEA) or review the Benefits Summary for MEA Employees. (Download PDF reader)
- 01I understand that failure to respond to the following questions in the spaces provided may result in the rejection of my application. In addition, I may miss out on employment opportunities. Résumés are NOT reviewed for assessing the minimum requirements.
- Yes
- No
02I understand that the responses I provide on the supplemental questions will be reviewed using an automated evaluation system and that if I am successful in this initial screening process, my application will be reviewed for applicable education, experience, and/or training to ensure all minimum requirements have been met.- Yes
- No
03Are you currently working for the City of San Diego as a government/municipal employee?- Yes
- No
04Have you previously worked for the City of San Diego as a government/municipal employee?- Yes
- No
05If you have previously worked or are currently working for the City of San Diego, please enter your PERNR.06The minimum age for this job is 18, unless you are 17 and a high school graduate. Do you meet the minimum age requirements for this job?- Yes
- No
07How did you first hear about this employment opportunity?- City of San Diego Employment Information Center/Employee
- City Employee Association
- Government Jobs.com
- Community Organization
- Job Fair/Recruiter
- Handshake
- Indeed
- Glassdoor
- Jobs2Careers
- ZipRecruiter
- Diversityjobs
- Monster
- Brown & Caldwell Water Jobs (BCWaterJobs) (Specific to Water related jobs)
- American Water Works Association (AWWA)
- San Diego Union-Tribune
- Voice and Viewpoint
- San Diego Asian Journal
- Television/Radio
- SDNews.com
- Public Sector HR Assoc. (PSHRA)
- Other
08If you selected Other in question #7, please specify.09Specify which ONE of the following options you are using to meet the experience requirement.- One year of full-time experience as a Golf Operations Assistant (formerly Golf Starter) with the City of San Diego.
- Two years of full-time experience in golf course operations which may include: determining and collecting greens fees; arranging starting orders for players; providing information and assistance to the public regarding golf course procedures, rules and regulations; closing out and balancing a point-of-sale system; overseeing preparation of receipts for bank deposits and audits; and patrolling a golf course to enforce rules and regulations.
- None of the above.
10How many years of full-time experience do you have as a Golf Operations Assistant (formerly Golf Starter) with the City of San Diego?- None
- Less than 1 year
- 1 year to less than 2 years
- 2 years to less than 3 years
- 3 years to less than 4 years
- 4 years to less than 5 years
- 5 years or more
11How many years of full-time experience do you have in golf course operations which may include determining and collecting greens fees; arranging starting orders for players; providing information and assistance to the public regarding golf course procedures, rules and regulations; closing out and balancing a point-of-sale system; overseeing preparation of receipts for bank deposits and audits; and patrolling a golf course to enforce rules and regulations.- None
- Less than 1 year
- 1 year to less than 2 years
- 2 years to less than 3 years
- 3 years to less than 4 years
- 4 years to less than 5 years
- 5 years or more
12In which of the following areas do you have experience in golf course operations?- Determining and collecting greens fees.
- Arranging starting orders for players.
- Providing information and assistance to the public regarding golf course procedures, rules, and regulations.
- Closing out and balancing a point-of-sale system.
- Overseeing preparation of receipts for bank deposits and audits.
- Patrolling a golf course to enforce rules and regulations.
- None of the above.
13Describe your golf course operations related experience in the following areas: a. Determining and collecting greens fees; b. arranging starting orders for players; c. providing information and assistance to the public regarding golf course procedures, rules and regulations; d. closing out and balancing a point-of-sale system; e. overseeing preparation of receipts for bank deposits and audits; f. patrolling a golf course to enforce rules and regulations. For each area, specify from which employer the experience was gained, your title, level of responsibility and the total length of your experience. If you do not have any experience in a specific area, write "None."14In which of the following areas do you have golf course operations related experience?- Registering and scheduling players and ensure timely play spacing.
- Maintaining records of daily transactions.
- Operating, ensuring proper close out, and accurately balancing a point-of-sale system.
- None of the above.
15Describe your golf course operations related experience in the following areas: a. Registering and schedule players and ensure timely play spacing; b. maintaining records of daily transactions; c. operating, ensuring proper close out, and accurately balancing a point-of-sale system. For each area, specify from which employer the experience was gained, your title, level of responsibility, percent of time spent on each area and the total length of your experience.16Do you possess an Associate Degree in Golf Operations Management or equivalent education (i.e. minimum completed units = 60 semester/ 90 quarter)?- Yes
- No
17Are you a PGA/LPGA Member or a registered PGA/LPGA Apprentice?- Yes
- No
18Describe your lead/supervisory experience in the following areas: a. Scheduling assigned functions and ensuring that work is performed correctly; b. reviewing/approving time cards; c. interviewing, selecting and/or recommending qualified personnel for subordinate positions; d. providing orientation and on-the-job training to ensure that responsibilities are understood by subordinates; e. monitoring and evaluating the performance of employees through evaluations which you have written, signed and administered; f. recommending/administering personnel actions for employee recognition, counseling and/or discipline. For each area, specify from which employer the experience was gained, your title, level of responsibility, percent of time spent on each area and the total length of your experience. If you do not have any experience in a specific area, write "None."19I understand that I am required to submit the following documents at the time of application, if utilized to meet the minimum requirements: Proof of Out-of-Class Assignment (OCA). If you are unable to attach, refer to the "Required Documents" section of the job posting for instructions- Yes
- No
* Required Question