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Remote: This position does not require employee to be on-site full-time to perform most effectively. This position requires an employee to cover territory visits to customers in a reoccurring frequency.
The selected candidate will assume territorial responsibility and be located within any of the listed States:
- California
The GM Envolve Service team is comprised of highly skilled individuals with expertise in customer relations, product problem resolution, and sales support. This group consists of both field and central office employees, and is responsible for meeting the service needs of high volume fleet customers. The GM Envolve Account Executive Service is the key GM service support contact to high volume fleet customers. The overall objective is to minimize vehicle downtime to maximize the value of GM vehicles in the customer’s fleet.
The Account Executive - Service is expected to meet or exceed customers’ expectations by ensuring that their customer’s service needs are being met. The primary function of this job is to support the GM Envolve sales teams in removing roadblocks that may prevent future sales to GM Envolve customers.
Responsibilities include:
Establish positive, productive business relationships with accounts
Provide prompt service support for accounts to minimize vehicle downtime
Establish productive working relationships with internal and external resources
Conduct frequent joint fleet sales contacts with respective Account Executive Sales and Commercial District Sales Managers
Support local field sales activities
Provide interface support between retail dealerships and fleet customers
Establish GM Warranty In-Shop agreements with key accounts and administer warranty expense
Additional Description
Skills and Experiences:
Bachelor’s degree or equivalent job experience required
5+ years B2B sales and/or account management experience
Ability to build strong relationships and influence business partners
Strong organization and planning skills
Ability to balance conflicting priorities while maintaining effectiveness
Outstanding oral and written communication skills that involves understanding the audience; getting the message across; presenting information effectively; and communicating openly
Ability to thrive in a fast-paced, innovative, rapidly evolving industry and organization, comfortable with ambiguity
Skilled in the use of Microsoft Word, Excel, PowerPoint
Travel required. Must be able to travel up to 50%-75% within assigned region
Compensation:
- The expected base compensation for this role is: ($90,223 - $144,123). Actual base compensation within the identified range will vary based on factors relevant to the position.
- Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
Benefits:
- Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
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Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Equal Employment Opportunity Statement (U.S.)
General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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