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Role Purpose:
The Global Accounts Payable Senior Manager, Operations will be a fast, clear, and independent thinker who is naturally curious about end-to-end processes, is metrics and number savvy with an analytical mindset, has proven change management experience and has the ability to thrive in a fast-paced, customer-centric and ever-changing environment.
The candidate will work closely with the AP Business Partnership team and the business process outsourcer (BPO). The candidate will be part of the larger Global Finance Operations (GFO) team. The GFO team focus is on globalizing, standardizing and centralizing processes and procedures. This role will specifically support the Global Vendor Management and Accounts Payable Helpdesk processes.
Responsibilities:
Service Delivery
- Maintain working knowledge of the industry in addition to the NBCU AP control framework and processes.
- Understand all aspects of the Accounts Payable function including vendor relations, vendor master data maintenance, invoice processing, disbursements, vendor reconciliations, aged AP items and Help Desk.
- Work closely with BPO provider in monitoring service delivery via process metrics and KPI.
- Resolve or advance issues that come through the Accounts Payable Helpdesk.
- Work with vendors, finance teams, and internal customers to resolve escalated Accounts Payable issues.
Continuous Improvements
- Develop documentation on projects.
- Provide recommendations to the Global P2P Global Process Owner (GPO) on process improvement and technology opportunities and operationalize on standardization initiatives.
- Provide input to the Transformation Roadmap by partnering with the Global P2P GPO and the Financial Systems Strategy Group (FSSG). The roadmap is a multi-year plan that includes ongoing process standardization, simplification and automation opportunities which drive year over year efficiency improvements.
Standards and Controls
- Lead the preparation and review to update desktop procedures on new and existing processes ensuring the NBCU AP Controls are operationalized.
- Perform the annual review of defined desktop procedures.
- Ensure compliance to existing policies and procedures, and adherence to regulatory and audit requirements.
Basic Requirements:
- 7+ years' experience in P2P environment
- BA/BS degree in Accounting, Finance or related field required
Preferred Qualifications:
- CPA or MBA
- Lean Six Sigma certification (e.g. green belt, black belt, master black belt or other)
- Experience managing direct reports
- Working knowledge of financial controls, with varied experience in P2P areas
- Experience in the entertainment industry
Desired Characteristics:
- Advanced customer service skills.
- Strong self-starter, able to consistently deliver without requiring significant oversight and direction.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills and ability to interface with all levels of management and customers.
- Demonstrated ability to work as part of a team, and a clear understanding of how assigned responsibilities impact other processes and the work of other people.
- Previous experience working with remote teams, international experience a considerable plus.
- Ability to perform root cause analysis and recommend permanent solutions to prevent repeat issues.
Application Information:
- Must be willing to work in New York, NY.
- This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $90,000 - $115,000 (bonus eligible).
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
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