General Office Assistant

Harold J. Love & Associates is a growing mental health practice, which was founded in 2014 to serve public safety professionals. Today we serve clients from a diversity of backgronds and cultures. We are a team of six experienced mental health professionals, dedicated to serving others.

We believe mental health is a fundamental pillar of public safety and community vitality. Our commitment is to create a safe, inclusive, and stigma-free space where individuals from all walks of life can access the care they need to lead fulfilling, balanced lives.”

We are seeking a dedicated and organized General Office Assistant to join our mental health practice. As a vital member of our team, you will play a crucial role in ensuring the smooth day-to-day operations of our office. The General Office Assistant will perform various administrative tasks, provide support to both our clients and clinicians, and contribute to creating a welcoming and compassionate environment for our clients.

Key Responsibilities:

· Greet clients and visitors in a friendly and professional manner, ensuring a positive first impression.

· Answer and direct phone calls and provide basic information to callers.

· Schedule client initial appointments and support clinicians with managing their appointment calendars.

· Handle general client inquiries, resolve routine issues, and direct more complex matters to appropriate staff.

· Manage and scheduling and processing of pre-employment psychological evaluations for public safety clients

· Maintain and update client records in compliance with confidentiality and privacy regulations.

· Liaise with billing company in processing insurance claims and billing procedures.

· Manage office supplies and inventory, ordering as needed.

· Assist with filing, scanning, and other administrative tasks.

· Collaborate with other team members to support a synergistic and efficient work environment.

· Uphold our practice's commitment to maintaining a safe, supportive, and stigma-free atmosphere for clients seeking mental health services.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person