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Salary- Develop short and long term financial and operational plans for the hotel which support overall company objectives. Prepares the annual hotel budget.
- Monitors hotel performance through verification and analysis of guest satisfaction systems and monthly financial reports. Initiates corrective action.
- Manages all sources of revenue including the rooms, housekeeping, food and beverage, engineering, and other departments. Ensures all departments are profitable and maintain strong working relationships.
- Works with the Director of Sales, if needed can perform duties of a Sales and Marketing manager including making marketing calls; attending community business functions; working with travel agents and direct bill accounts, and coordinating sales promotions.
- Orders supplies and equipment as needed and in accordance with company procedures.
- Ensures staff received proper training for each position, including safety training and standard operating procedures.
- Inspects guests rooms, public access areas, and outside grounds for cleanliness and appearance
- Adhere to all franchise and company procedures and regulations as well as standard operating procedures.
- Ensure bank deposits are made daily, including weekends and holidays.
- Promotes the hotels policies and philosophies to employees and guests through direct and indirect interaction.
- Allocate funds, authorize expenditures, and assist Area Director in budget planning
- Produce monthly financial reports and knows at all times where the hotel stands against budget.
- Plans, implements and manages annual capital improvement projects with prior approval from VP of Operations or EVP of Operations.
- Manage human resources functions of the hotel by controlling turnover, motivating employees, focusing on employee development and retention and conducting regular employee meetings.
- Protect the hotel and its assets through enforcing and maintaining a preventative maintenance program.
- Respond quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
- Stay in compliance with all established Texas Western Hospitality to maintain functional and effective computer systems and hardware.
- Provide a professional image at all times through appearance and dress.
- Follow company policies and procedures and is able to effectively communicate them to subordinates.
- Ensure hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage-Hour and Health laws.
- Available 24/7 with reliable transportation.
Texas Western Hospitality offers a comprehensive rewards and compensation package for eligible associates that includes:
- Opportunities for advancement and career growth
- Warm and supportive work environment
- Competitive Wages
- Medical, Dental and Vision Insurance
- Flex Spending Account
- Voluntary Life Insurance
- Short Term and Long Term Disability
- 401(k) retirement plan with Employer Match
- Paid Time off Programs
- Holiday Pay
- Jury Duty Leave and Bereavement Leave
- Bonus Plan
Position Requirements
- Marriott GM experience required
- Bachelor's degree and or appropriate combination of education and work experience to succeed in this demanding position.
- A minimum of 3 years' hotel leadership experience and Marriott experience is mandatory.
- The ability to be flexible in schedule to meet the needs of the hotel, respond to emergencies, and cover any emergency staffing situations.
- Must work well in stressful high-pressure situations.
- Proven track record of favorably managing a hotel's P&L and meeting set budget guidelines.
- Excellent problem-solving skills with the ability to turn issues into opportunities.
- Leadership skills with the ability to inspire and motivate department heads and associates.
- Ability to work independently managing a property or collectively in a team on projects with other management staff.
- Must be able to multi-task and be able to effectively prioritize and complete tasks and assignments.
- Excellent verbal and written communication skills are a must.
- The manager must display and demonstrate excellent moral character and be an example for their team.
