General Manager

Benefits:

• 401(k)
• Employee discounts

Big Whiskeys of Southwest Missouri is locally owned and operated. We are looking for strong managers who are ready to learn the next steps to further their careers. General Managers play a large role in not only supporting their stores employees but also in being hands on in learning and training all facets of a GM role while providing hands-on training and coaching of team members. We are looking for individuals who are looking to grow in the future, a willingness to learn and take on new responsibilities is a must. We are committed to maintaining the standards that make Big Whiskeys special as well as keeping the teams energy and motivation high so that our guests are sure to enjoy the level of guest service that BW is known for.
Big Whiskeys believes in taking care of its employees and offers the following benefits:

• Health, Dental and Vision insurance - Paid by employer!
• 401k- 100% match on your yearly contribution
• Paid Time Off - 10 paid vacation days, use it, cash it, roll it
• Flexible Scheduling - Work with your stores management team to create your ideal weekly schedule. We do require all managers to close at least 1 night a week.
• Shift Meals and Discounts - We know you want that buff dip, enjoy 1 free meal per shift worked and 50% your bill anytime you arent working
• Key Technology Pieces - Handwritten schedules and inventories are a thing of the past. We provide our managers with the latest technology to keep the paperwork light.
• Training and Support - Youll receive the most comprehensive training we have to offer through your onboarding process from key members of our team. With open channels of communication and a home office located just minutes from your store, we are here to support you!

Duties & Responsibilities:

• Understand completely all policies, procedures, standards, specifications, guidelines, and training programs
• Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times
• Ensure that all food and products are consistently prepared and served according to the restaurants recipes, portioning, cooking, and serving standards
• Achieve company objectives in sales, service, quality, the appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
• Make employment and termination decisions
• Fill in where needed to ensure guest service standards and efficient operations
• Continually strive to develop your staff in all areas of managerial and professional development
• Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner
• Ensure that all equipment is kept in excellent working condition through personal inspection and by following the restaurants preventative maintenance programs
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurants receiving policies and procedures
• Oversee and ensure that the restaurant policies on employee performance appraisals are followed and completed on a timely basis
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor objectives are met
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures
• Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees, and guests
• Develop, plan and carry out all restaurant marketing, advertising, and promotional activities and campaigns

Qualifications:

• 21 years of age
• Be able to communicate and understand the predominant language(s) of the restaurants trading area
• Have knowledge of service and food and beverage, generally involving at least 3 years of FOH operations and/or assistant management positions
• Excellent communication and customer service skills
• Possess excellent basic math skills and have the ability to operate a cash register or POS system
• Be able to work in a standing position for long periods of time (up to 5 hours)
• Be able to reach, bend, stoop and frequently lift up to 50 pounds
• Be able to work in ALL areas of the store both FOH and BOH
• Stamina to work 50-60 hours per week