General Manager - The Bear's Lair-1257548

The General Manager is responsible for overseeing our Operations team at the location - ensuring high standards of the guest experience, safety, and financial performance. The ideal candidate will be an experienced food and beverage leader. A great coach who can get the best out of people and continually drive operational performance and execution.

Detailed Responsibilities
* Proactively coaching and motivating team members to deliver their best
* Identifying opportunities and driving constant improvement in our location operations
* Building a strong partnership with location partners and other stakeholders
* Working with regional and Home Office leadership to drive innovation and best practices at the location
* Delivering against our financial goals and budgets
* Coaching the operations management team
* Representing Levy and our business objectives at partner meetings, networking and building relationships with key partners and vendors
* Overseeing and ensuring the highest standards of safety and sanitation in all activities across the location
* Reviewing financial reports and developing action plans to best achieve business goals
* Completing team member performance reviews including career development planning and compensation
* Responding to emails, phone calls, and any associated administrative work corresponding with role responsibilities
* Reviewing and processing any expense reports submitted by team members in Concur
* Interviewing applicants interested in roles requiring your hiring consideration and approval
* Collaborating with culinary leadership and partners to drive menu development and associated operational enhancements
* Overseeing season planning process ensuring alignment with Levy and partner expectations/goals
* Coaching team members for optimal performance and engagement
* Overseeing and ensuring the highest standards of safety and sanitation in all activities across the location
* Conducting manager meetings to engage, inform and build alignment
* Conducting event walks interacting with team members, guests, partners, and VIPs
* Identifying and planning for management support needs when the business will exceed the location’s current resources
* Managing team recognition program 'Levy Legends' by leadership promotion and participation
* Conducting building safety walks so our locations maintain an outstanding level of safety and cleanliness
* Completing progressive discipline with the leadership team to hold team members accountable and improve future performance
* Leading continual improvement efforts from an operations management perspective
* Closing/Signoff Payroll on a bi-weekly basis for team members
* Driving shrinkage prevention efforts to minimize financial risk to the business
* Participating in Governance Meeting presentations to network, learn, and represent Levy’s culture and business goals
* Planning budget and P&L management to support optimal financial achievement
* Engagement planning in collaboration with the leadership team, so our team feels supported by and committed to Levy
* Regularly reviewing operations procedures to identify and drive improvements
* Acting as the figurehead at the location for Levy’s Work of Change initiative - build a diverse and inclusive team who represent the community the location serves * Other duties and responsibilities as assigned

Job Requirements
* 5+ years of leadership experience in hospitality or retail
* High level of computer literacy
* Understanding of financial concepts
* Passion for hospitality, food, and retail
* Excellent interpersonal and stakeholder management skills