Comfort Keepers seeks a dedicated, experienced General Manager for our Tiffin, Ohio office. The General Manager is responsible for providing active, extraordinary service to Seniors in Tiffin and surrounding areas while achieving consistent profitable growth. The General Manager will also provide exceptional leadership to our team of passionate, motivated caregivers and staff.
Job Responsibilities:
- Implement and monitor continuous quality improvement programs to enhance client care delivery and referral source satisfaction.
- Lead, develop, train, and mentor staff to foster professional growth and development.
- Develop sales and marketing plans to ensure implementation of plans translating into anticipated budgeted growth.
- Sets a professional and respectful work environment that attracts, engages, and retains high-performing employees.
- Management and oversight of staff to ensure strong performance and accountability.
- Collaborate with the Regional Director to make recommendations and adjustments when appropriate to achieve objectives and set goals.
- Ensure compliance with company policies, procedures, and guidelines and with federal, state, and local laws, rules, and regulations.
- Develop, implement, and evaluate programs and initiatives to meet sales, HR, marketing & financial, quality, and service standards.
- Analyze, implement, and evaluate current and new services within the service area.
- Participate and promote community health activities among staff and colleagues.
- Remain visible and accessible to staff consistently.
Job Requirements:
- Bachelor's degree in business, marketing, healthcare, or a related field OR minimum of five years of business leadership, including supervisory and sales experience in a healthcare or related field.
- Leadership experience working with healthcare/home health career standards and quality assurance or risk management.
- Clean driving record and ability to pass background check/motor vehicle record check.
Job Benefits:
- Salary commensurate with experience
- 401(k) with Pre-Tax and Roth options and Employer Match.
- Medical, Dental, Vision, Life, and Short/Long Term Disability benefits are available.
- Vacation and Sick Time accrue for full-time employees during the first paycheck and may be used immediately after accrued.
Position Physical Demands:
Walking, sitting, and standing with lifting limited to files and records typically not expected to exceed 5 pounds in weight. Extended time at a computer work screen and on the telephone.
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An Equal Opportunity and Affirmative Action employer, Comfort Keepers considers applicants for all positions regardless of race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any legally protected status. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.