General Manager - Commercial Cleaning

Join an organization that has been servicing the Commercial Cleaning industry for over 20 years and has over 40 employees. This is a great leadership opportunity at a company where you can grow your career and continue to build the infrastructure to support you as a General Manager. This individual will be responsible for the day-to-day activities of managing a Commercial Cleaning company with over 100 clients. Responsibilities include staffing, overseeing daily cleaning operations, maintaining client relations, sales, and office support. This is a great opportunity for someone who is entrepreneurial, willing to roll up their sleeves, and enjoys being on the move instead of being in front of a computer all day. We're looking for someone who is part entrepreneur, part manager, likes numbers, enjoys hiring and coaching people, and is organized when it comes to scheduling, staffing, and problem solving. You will be supported by an office manager, several supervisors, and an assistant. Pay is competitive and includes a profit sharing plan so that there is complete alignment with growing the company.

What you will do:

- Oversee and manage all aspects of the company's cleaning operations by managing and working closely with supervisors who oversee client cleaning projects with their crews. Support gaps in scheduling by coordinating with our network of cleaners.

- For brand new customers go on-site with cleaning crews to establish process for cleaning on go-forward basis to ensure a solid foundation. For existing customers there will be daily/weekly needs to drop off materials, keys, equipment, etc. at customer sites and go on customer sites while crews are there for quality control and support. Cleaning for customer primarily takes place in the evening hours.

- Hire cleaners on an ongoing basis to both supplement the current staff of 40+ and to ensure backfilling of employees who depart throughout the year. Facilitate the sourcing of candidates and interviewing. Once hired support training of new hires.

- Visit new prospective customers weekly to scope out their cleaning needs and follow-up with an estimate for providing recurring cleaning services.

- Work closely with the Office Manager to ensure the schedule and staffing for the week is set and troubleshoot any gaps in staffing.

- Work closely with the Office Manager to ensure purchases of supplies is adequate, inventory levels of cleaning products and equipment is adequate, and vendors are paid on time.

- Coordinate the repair of cleaning equipment and delivery of equipment to crews.

- Coordinate delivery of larger cleaning equipment to job sites as needed.

- Support administrative tasks (as needed) in areas such as Finance (bookkeeping), HR (payroll, background checks), other (sales tax), etc. in conjunction with the Office Assistant.

When and where you will do it:

- This is a hybrid role meaning you can partially work from home, partially work from the office, and also be on the road visiting client sites. The expectation is that you will visit the office/garage weekly as needed, but most importantly you visit client sites and potential new customer sites daily as needed. This is a great setup for someone who wants to get away from looking at a screen all day and have an impact in person.

- The office location is near Levittown, Pennsylvania.

- This is a Full-Time role. While cleaning takes place in the evenings after locations close the majority of your work will be done during the day with occasional night work needed each week. The business services corporate offices, churches, medical facilities, retail locations, etc. During the day you may work on scheduling, staffing, interviewing, procuring supplies, dropping off keys, visiting new customer sites, preparing estimates, etc. In the evening supervisors work with crews to clean buildings and occasionally you will be required to meet the teams onsite. Weekend work will be as necessary, but the company does service some clients on weekends.

Who this is a great fit for:

- Previous experience managing people is key. You will oversee a team of over 40 people, and they will turn to you for leadership and guidance.

- While you don’t necessarily need to have worked for a Commercial Cleaning company it would be ideal if you had experience managing crews, scheduling, staffing, problem solving, dealing with logistics, estimating, etc. Have you worked for a services business but not necessarily cleaning, this may be for you.

- Ideally 10+ years’ experience

- Excellent communication and interpersonal skills

- Ability to multitask and prioritize in a fast-paced environment

- Strong problem-solving skills and attention to detail

- Ability to run the numbers ranging from estimating a cleaning job, to bookkeeping, to managing expenses.

- A valid driver’s license in good standing

- Experience using Microsoft suite (Excel, Word, PowerPoint)

- A Bachelor’s degree is preferred, but we are a people business and for the right person we would be flexible.

What are the Benefits:

- Competitive salary comprised of base and bonus

- Profit sharing. We want you to help grow this business and directly benefit from doing so, which is why there is a profit-sharing plan that let’s you earn more if the business does better.

- Health insurance

- Paid time off

- 401K plan with company match

To apply, please submit your resume highlighting your relevant experience. Only qualified candidates will be contacted for an interview.

Job Type: Full-time

Pay: $75,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Ability to Relocate:

• Levittown, PA 19056: Relocate before starting work (Required)

Work Location: Hybrid remote in Levittown, PA 19056