AddressNeiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role
The Vice President, General Manager drives the sales and profitability of a Neiman Marcus store. They do this by effectively leading towards the shared goal of all Associates: to maximize store profitability by providing an exceptional sales experience. This role is also responsible for clearly communicating and guiding the team to achieve corporate objectives. The GM reports to the Regional Vice President of the North and this will be an onsite role based in the King of Prussia location.
What You'll Do
- Responsible for people, product and placement, and sales promotion for entire store
- Tailors leadership style to set expectations and coach for growth for different levels of direct reports
- Ensure team members are aware of the store vision, goals, and expectations
- Champion NMG culture and leads by example to create an atmosphere where customer service is consistent with Neiman Marcus standards
- Partner with Store Leadership team and Regional team to fulfill store strategic efforts
- Drive towards the achievement of maximum sales and growth following company vision and values in partnership with other functional leads for the entire store
- Oversee Store Leadership team execution, anticipating and adjusting for risks and roadblocks to maintain excellence
- Analyze and develop understanding of internal and external customer behavior, trends, and preferences, adjusting processes and standards where necessary.
- Plan and implement store budget and see to it that guidelines are being followed to minimize operating expenses and maximize revenue
- Partner with Merchant and Planning Organization Leaders and Regional team to determine appropriate strategies and action plans for the store to produce positive results
What You Bring
- 14+ years of relevant experience, luxury retail fashion experience preferred
- Prior retail senior management experience required
- Experience holding full profit and loss accountability preferred
- Demonstrated change leadership within team and organization
- Proven track record achieving results across multiple businesses
- History of building, leading, motivating, and coaching teams
- Previous experience navigating complex business problems, collaborating with leads across corporate functions, presenting at the executive level, working with corporate business partners, and leading cross-functional large scale initiatives
- Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
- Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays
Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
- Medical, Dental, Vision Benefits
- Disability Benefits
- Paid Parental Leave, Paid Family Leave, and Adoption Support
- Paid Time Off
- Retirement Savings Plan (401K) and Life Insurance
- Financial Solutions
- NMG Associates Core Discount of 30%
- Personal and Professional Development Opportunities
For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits
About Neiman Marcus Group
As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.
