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Form of workCTDI is a large-scale Engineering, Repair, and Logistics company that services the country's largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.
General Manager - Branch Operations
This key management position is responsible for all operational aspects of multiple CTDI Branch facilities. This will include managing and leading CTDI employees and management staff. Other duties include managing production including technical, logistics, and inventory control operations. The General Manager also directly interface with our customer in an effort to build and maintain a positive working relationship on behalf of the corporation as well as helping to develop new business opportunities for the branches. Specifically, the responsibilities of the position include:
- Ensure that customer's service expectations are met, including achieving all CTDI service levels metrics and quality performance goals.
- Generate, cultivate, and communicate ideas for continual improvement of processes and activities across all areas of the operation and lead standardization within the branch operations.
- Responsible for P&L/Budget management for branch locations.
- Supervise and motivate a staff of Branch Managers.
- Monitor and manage all revenues and expenses that impact P&L performance.
- Communicate and interact with customer and various internal functional departments (i.e. IT, HR, Accounting, Program Management, Quality, Engineering etc.) in order to resolve issues, capitalize on opportunities and improve business and service performance.
- Prepare various reports and analyses as required by the customer or CTDI internal organizations.
- Support research and reconcile forecasted financial results with posted General Ledger results as part of the Monthly Close Process.
- Support and ensure compliance with CTDI safety programs and initiatives as well as all applicable OSHA and state workplace safety laws.
- Ensure compliance with all building security requirements set forth by CTDI and its customers.
- Position reports to the Director of Program Management for a major CTDI customer with dotted line reporting responsibility to the Corporate VP of Operations.
