Address
Form of work
SalaryAbout us
1st Place Hotels & Properties is a small business in Decatur Ga . We are demanding, challenging and rewarding.
Our work environment includes:
- Growth opportunities
- On-the-job training
- Safe work environment
Hotel Manager
Duties:
- Oversee the daily operations of the hotel, ensuring smooth and efficient functioning of all departments.
- Provide exceptional customer service to guests, addressing any concerns or issues that may arise.
- Manage and supervise staff, including hiring, training, and scheduling.
- Monitor and maintain hotel standards for cleanliness, safety, and quality.
- Develop and implement strategies to maximize revenue and occupancy rates.
- Manage budgets, ensuring financial goals are met.
- Collaborate with human resources to recruit and retain qualified employees.
- Coordinate with other departments such as housekeeping, maintenance to ensure seamless operations.
- Handle guest complaints and resolve conflicts in a professional manner.
- Stay updated on industry trends and implement best practices to enhance guest experience.
Note: This job description is not exhaustive and may be subject to change or modification at any time.
Experience
- Previous experience in a leadership role within the hospitality industry.
- Strong customer service skills with a focus on guest satisfaction.
- Bilingual or multilingual proficiency is a plus.
- Excellent communication and interpersonal skills.
- Ability to effectively manage a diverse team of employees.
- Knowledge of budgeting and financial management principles.
- Familiarity with front desk operations and hotel management software.
Opportunity to build a team for success. Join our team of dedicated professionals in providing exceptional hospitality services.
To apply for this position, please submit your resume highlighting your relevant experience to d.hodge@1stplacemgmt.com
Job Type: Full-time
Pay: $44,200.00 - $48,000.00 per year
Schedule:
- 10 hour shift
- 8 hour shift
Work Location: In person
