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Marketing.com brings together people from diverse personal and professional backgrounds to create a technology-centered, people-powered culture that is constantly evolving and redefining how marketing is done. Our team members bring to work a combined history of dedication, service and being the best at what they do—everyday. With over 30 production facilities in the US and Canada (and growing!), we provide comprehensive digital marketing services, commercial printing, warehousing & fulfillment, direct mail marketing, sign manufacturing & fabrication, and promotional products.
We are expanding at warp speed and are adding to our team – from our sales office and shop floor locations to our remote online team members. We are a diverse, creative, and passionate crew who is always looking to discover and implement fresh, innovative ideas and make some pretty amazing things.
JOB SUMMARY
The General Manager (or Plant Manager) is responsible for identifying and implementing manufacturing best practices to produce subsequent process improvements to maximize production yields and throughout and driving a world-class hiring process to attract and retain top talent. This job oversees the daily manufacturing operations of the facility, which will include directing, managing, and coaching all aspects of production with overall accountability for safety, quality, cost, and service performance. The primary objective of this job is to develop a self-sustaining team of direct reports to consistently produce quality product while maintaining all standards.
ROLES AND RESPONSIBILITIES
- Provides hands-on leadership to facilitate growth among the team and lead culture change. This is done through regular performance reviews of direct reports and driving employee engagement through career planning discussions and succession planning.
- Oversees Manufacturing Operations, QA/QC, Production and Customer Service departments to review operating reports and resolve operational, manufacturing, and facility problems to ensure minimum costs and prevent operational delays and to meet future growth.
- Reviews and supports design concepts with fundamental or new technology used for new or existing products or improvement to provide cost reduction, safety, customer requirements and market growth.
- Reviews and analyzes activities, costs, operations and forecast data to determine progress toward stated goals and objectives.
- Builds and cascades the site mission & objectives in line with the global and regional strategy to meet business requirements
- Identifies, retains, and develops key talents
- Develops, implements, and maintains necessary plant operating policies and procedures in close collaboration with corporate subject matter expert to assure implementation and assure plant meets requirements
- Oversees key projects, processes and performance reports, data, and analysis.
- Reviews operations and plans to achieve regional profitability and service level targets
- Implements Lean manufacturing initiatives to improve overall value chain for the site.
- Reviews and approves preparation of accounting analysis: for budgetary planning and implementation, production efficiency, financial reporting, budgetary planning, and submittal for capital expenditures.
- Manages annual Capital improvement budget and projects
- Plans and implements programs designed to maintain a safe work environment, assures the manufacture of quality products that meet customer requirements, with a focus on continuous improvement, maximizing volume and productivity of the department.
- Manages cross-functional interactions; establishes and communicates project schedules, objectives priorities, and targets; monitors the status of projects; provides technical interpretation and expertise, as required.
- Ensures that appropriate standard operating procedures (SOPs) are developed and maintained for all functions under scope of responsibility.
- Achieves regional profitability and service level targets; Contributes to the development and execution of the regional business strategy; Identifies, defines, and leads initiatives that will drive significant improvements in customer satisfaction and cost savings.
- Represents site in all interactions with local authorities and serves as Legal Representative for this affiliate.
- Assures proper process and resources leading to high performance of suppliers, supporting achievements of our plant objectives.
- Keeps senior management informed on project status by creating and maintaining written reports on project status, tests, costs, issues, and performance to established targets on a regular basis.
- Other duties as assigned
BASIC QUALIFICATIONS
- Bachelor’s Degree in related field preferred.
- 7 years commercial printing industry manufacturing experience.
- 6 years of experience in a supervisory role.
- MS Office (Outlook, Word, Excel).
Preferred Skills
- Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities. Reacts to project adjustments and alterations promptly and efficiently.
- Direct management experience of cost control responsibilities in manufacturing.
- Experience in implementation of continuous improvement and lean methodologies.
- Experience in establishing performance metrics, motivating, and holding people accountable for results.
- Solid change management experience which means operating as a value-added business partner across
functional lines and with other key stakeholders to drive change.
- Ability to read, analyze and interpret general business periodicals, technical procedures, and numerical data. Ability to write reports and general business correspondence. Ability to effectively present information and respond to questions from management, customers, and employees.
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply concepts of fractions, percentages, ratios, and proportions to practical situations.
- Adept at conducting research into project-related issues and products.
- Must be able to learn, understand, and apply new technologies.
- Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
PHYSICAL REQUIREMENTS
- Normal, no adverse or hazardous conditions. Warehouse and plant with exposure to dust, noise, and fumes. Walking and standing 100% on concrete flooring.
- The employee is exposed to moving mechanical parts, fumes, toxic chemicals, and heat.
- The noise level in the work environment is usually moderate to loud.
- Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects
- Ability to use computer and calculator
- Ability to sit for extended periods of time
- Overtime may be required in meet project deadlines.
- Physically able to participate in training sessions, presentations, and meetings.
- Travel may be required for the purpose of meeting with clients, stakeholders, or off-site personnel/management
Our Company offers a competitive salary and comprehensive benefits package including but not limited to medical, dental, vision, life insurance, short & long-term disability, 401k, PTO, and Company-paid holidays.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
