General Manager

General Manager at Sapp Bros., Inc.

Are you an experienced leader with a passion for driving sales growth and profitability in a fast-paced retail environment? Sapp Bros., Inc., a rapidly growing chain of travel centers, seeks dedicated General Managers to join our retail operations/management team. Our mission is to treat every customer as "our guest" by providing a clean environment, quality products, and a commitment to excellent service. At Sapp Bros., Inc., we value kindness and fairness and take pride in blessing and serving others. If you're enthusiastic about delivering outstanding guest service and fostering a culture of caring for the people you oversee, we want to talk to you!

About Us: At Sapp Bros., Inc., we take pride in maintaining the integrity, quality, and customer service of our retail locations. Our company ethos revolves around values such as kindness, fairness, and a commitment to blessing and serving others. As part of our management team, you'll play a crucial role in upholding these standards while driving sales growth and profitability. We're looking for hands-on individuals who can multitask, prioritize effectively, and build and maintain a successful team.

Responsibilities: As a General Manager, you'll oversee the overall sales growth and profitability of a retail location, leading a team of direct reports in a fast-paced environment. Your responsibilities will include:

• Conducting interviews to hire prospective employees.
• Leading regularly scheduled meetings with the staff to ensure alignment and communication.
• Developing and motivating team members to achieve sales goals through contests and incentives.
• Researching variations in repair and maintenance costs compared to previous months' Profit and Loss statements (P&L).
• Investigating cash shortages or inventory variations.
• Coaching and supporting Direct Reports in addressing problems during their shifts.
• Maintaining an updated schedule and approving vacation requests.
• Leading regularly scheduled Safety and Department Head meetings to ensure adherence to safety protocols.
• Reconciling tank charts to report sales and auditing vault deposits daily.
• Managing and executing store cleanliness and safety initiatives through regular walk-throughs.
• Gathering bids for capital improvement budgets and setting sales goals for the upcoming fiscal year.
• Working alongside team members in all departments to understand their roles and challenges.
• Planning and scheduling equipment repairs as needed.
• Providing oversight of department accounts payable and bookkeeping processes.
• Ensuring all departments meet and exceed corporate office deadlines.

Qualified Managers should be hands-on individuals with the ability to multitask and prioritize effectively. Successful candidates will be expected to understand that they will be role models for Direct Reports and Retail General Associates; therefore, they will need to work within the guidelines that are expected from our staff. Our locations are open 24 hours per day, 7 days a week; as a General Manager, you can plan on working approximately 40 or more hours per work week.

• Ability to pass a criminal background, credit, and employment reference check

Sapp Bros., Inc. has a unique culture that sets us apart from all other companies. We are professional, innovative and progressive; all while staying true to our values. We are a successful company that has been excelling in multiple industries for the last 48 years. By joining Sapp Bros., Inc. you will be joining a team that will treat you with respect and dignity, as well help you success in all of your career goals.

With Sapp Bros, you will be part of an established company with a long tradition of commitment to quality, ethics, and superior customer service. You'll have the opportunity to use your leadership, creativity, communication and people skills in a fun, rewarding environment. Plus, we offer opportunities for advancement as well as competitive compensation.

Benefits Include:

• Health, Vision & Dental Insurance

• Life & Long Term Disability

• Accident Insurance

• 401k

• Paid Holidays & Vacation

• Education Assistance Program

• Gym Membership Reimbursement

• Discounts on Gasoline & Diesel

• Store & Restaurant Discounts

• Career Advancement - We promote from within!