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Come join our team as our next Gabriel's Bus Person at the AT&T Hotel and Conference Center, located in the heart of the UT campus! Hook'em!
Principle Responsibilities & Position Purpose:
Assist Gabriel’s and In room dining staff by expediting and delivering food while maintaining presentation and temperature standards.
ESSENTIAL FUNCTIONS
- Deliver food from Kitchen to Gabriel’s ensuring that all food items are served to guest at the correct temperature and in a timely fashion.
- Ensure Gabriel’s kitchen line is fully stocked with all plates, bowls, and other serving vessels throughout shift.
- Act as liaison between Gabriel’s staff and culinary point person to ensure all modifications are executed effectively and special requests are met.
- Assist servers in providing Platinum service by completing such task as refilling beverages, pre-bussing plates, offering additional items, ascertaining drink orders, greeting and seating guests, delivering checks, etc…
- Clean debris from tables, floors, chairs and side stations throughout shift, using proper equipment, cloths and sanitizer.
- Assist servers in stocking side stations with proper amounts of silverware, napkins, glasses, cups, condiments, etc.
- Carefully, safely, and properly stack heavy trays.
- Assist Room service in delivery of items or set up of trays, to FLIK standards, when In room dining is busy
- Clean service station and sweep/mop/vacuum floors periodically or when instructed.
- Reset tables to Flik standard as needed.
- Set up receptacles for trash and dirty linen.
- Transport clean and soiled linens as required.
- Complete opening and closing side work as instructed.
- Each associate is expected to carry out, within their capabilities, all reasonable requests by management.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company.
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company.
- Monitor special requests for guests
- All other reasonable requests as required
OTHER DUTIES
Assimilate into The AT&T Executive Education & Conference Center, the Family PLATINUM SERVICE culture through understanding, supporting and participating in all elements of PLATINUM SERVICE. Demonstrate working knowledge of the service standards.
Regular attendance in conformance with the standards, which may be established by Flik from time to time, is essential to the successful performance of this position.
Mandatory adherence to the Platinum Service process on a daily basis, to include Platinum Service Standards, Guest Elements of Customer Service and the “To Be” Philosophy.
ORGANIZATIONAL RELATIONSHIPS
Positions directly reporting to this position (titles):
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
EDUCATION
High School diploma or equivalent
EXPERIENCE LICENSES OR CERTIFICATES
TABC certification required
GROOMING
All team members must maintain a neat, clean and well-groomed appearance (specific standards available).
OTHER
Additional language ability preferred.
*AT&T Hotel and Conference Center participates in E-verify. Applicants must have valid and current authorization to legally work in the U.S.
Assimilate into The AT&T Executive Education & Conference Center, the Family PLATINUM SERVICE culture through understanding, supporting and participating in all elements of PLATINUM SERVICE. Demonstrate working knowledge of the service standards.
Regular attendance in conformance with the standards, which may be established by Flik from time to time, is essential to the successful performance of this position.
Mandatory adherence to the Platinum Service process on a daily basis, to include Platinum Service Standards, Guest Elements of Customer Service and the “To Be” Philosophy.
ORGANIZATIONAL RELATIONSHIPS
Positions directly reporting to this position (titles):
- None
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
- Ability to arrive to work on time and when scheduled.
- Excellent communication skills, both written and verbal.
- Be flexible concerning scheduling needs and requirements.
EDUCATION
High School diploma or equivalent
EXPERIENCE LICENSES OR CERTIFICATES
TABC certification required
GROOMING
All team members must maintain a neat, clean and well-groomed appearance (specific standards available).
OTHER
Additional language ability preferred.
*AT&T Hotel and Conference Center participates in E-verify. Applicants must have valid and current authorization to legally work in the U.S.
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