Full Time Front Dental Receptionist

Uehara Family Cosmetic Dentistry is a group dental practice that was established in 1994 to provide comprehensive dental care to patients on Oahu. We are conveniently located in the Ala Moana Building. Our doctors and staff are trained on the latest dental software and equipment to provide our patients with the highest quality dental experience.

We are currently seeking a warm individual for a full-time position as a Dental Office Receptionist/Practice Assistant. Previous experience in a dental office or working with Dentrix preferred, but we are willing to train a motivated individual. Must have good interpersonal skills, ability to multi-task, and have a teachable spirit.

The Receptionist/Practice Assistant is the first line of customer service for all patients and visitors entering our office. They will greet patients, schedule future appointments, explain treatment plans, coordinate payment, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

Work hours:

• Monday and Friday 7:30am - 5:00pm
• Wednesday and Thursday 8:00am - 5:00pm
• Saturday 7:00am - 12:00pm (Saturday is a required work day)
• CLOSED on Tuesday and Sunday

Key Responsibilities:

• Customer Service: acknowledge, smile and greet patients upon arrival/dismissal
• Answer Telephones
• Checking voice mail on a daily basis
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Confirming Insurance
• Follow up on no shows/cancellations of Appointments
• Post charges and payments to patient accounts
• Respond to patient questions and or concerns according to office policies
• Maintain a clean and friendly waiting area for patients

Please attach a CURRENT resume and cover letter to let us know why you would make a great candidate for this position.

Application Question(s):

• Please feel free to explain any gaps in employment
• Why you would make a great candidate for this position?

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person