Job Description
Key Responsibilities
- Communicate with operations daily on a project to ensure projects are running smoothly
- Keep customers and insurance adjusters up to date on all project activities. Adhere to all company protocol, project and safety policies, accounting procedures, etc.
- Also, responsible to ensure that the service quality is at the company's highest standard
- Maintaining a budget on a project to ensure profitability
- Perform work within a given budget or communicate job from beginning to end
- Assist in developing a Site Safety Plan to communicate and have followed by Field Supervisor and labor
- Keep client and adjuster informed to promote good customer service
- Ensure job files have proper-signed contracts and required forms depending on the type of job
- Process files on a timely basis to ensure accurate processing by the accounting department
- Complete/draft Project Management Reviews daily for job file
- Conduct Safety Toolbox meetings
- Participate in safety investigations to minimize risk
- Provide feedback (positive or negative) to Operation and Superintendents regarding individual jobs as needed
- Keep an open line of communication and constant networking with the adjuster, the insurance community, and any target business assigned. Maintain the highest of integrity to ensure the Cotton image is viewed in the most positive manner
- The hiring of subcontractors and suppliers
- The direction of daily activities on restoration projects
- Meeting the needs and request of the client and adjuster
- Conflict resolution with customers
- Performance of operation staff and change of scope
- Understanding of workflow procedures and systems
Skills, Knowledge and Expertise
Education:
- 2-3 yrs construction experience or college degree with construction internship experience
- Understanding of workflow procedures and systems
- Knowledge of the insurance industry a plus
- Computer proficiency and knowledge of Microsoft Office applications
- Proven organizational, problem-solving, and communication skills
If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact HR 877-511-2962. #DNP