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Who is COMC?
It is a great time to join COMC - the #1 marketplace for trading card singles! Our Industry is booming, and we are building a team to apply the latest technology to card collecting. We strive to continually impress our customers by offering the best service and making it easier and more fun to collect!
Job Description
COMC has an exciting opportunity for a Fulfillment Services Associate to join our team in Algona, WA. This person in the Fulfillment Services Department will contribute to the overall brand of the Company by ensuring collectable items are carefully and accurately picked, pulled, and organized for order processing. The responsibilities may also include operating proprietary automation machinery to effectively fulfill customer orders.
The ideal candidate will be a collaborative employee with outstanding interpersonal communication, conflict resolution, and motivational skills. They are discreet, tactful, and timely. They will proactively seek out opportunities to build and maintain partnerships internally and externally. They thrive in a demanding, fast, and ever-changing environment. The ability to communicate at all levels of the organization, understand, and clarify business needs, and develop processes that achieve business objectives is a key indicator of success for this position.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned.
Job Responsibilities
- Picks/Pulls inventory from warehouse using our proprietary system to fulfill customer orders
- Prepares and organizes customer items for Order Sorting based on standardized criteria
- Safely operates, loads, and unloads automated sorting (Sure Sort) machine
- Packages customer orders and arranges them in the designated pickup area
- Fulfills all customer orders within our SLA(s) while maintaining a high degree of accuracy, care, and efficiency
- Collate dissimilar items into groups of similar items for storage in back stock and retrieving locations
- Maintains a safe and organized work environment by keeping shelves, packing area, and workstations neat
- Responsible for maintaining staged inventory in the warehouse and reporting any issues to your direct supervisor
- Communicates clearly and effectively with the Squad Captain and others whether it be in-person, Microsoft Teams, or Email
- Be available to work extended or alternate hours and weekends as needed
- Be willing to cross-train and assist other departments/processes as assigned
- Must perform at minimum productivity standards or higher
- Uphold COMC values, quality standards, and exemplify C.A.R.D. culture
- Be a willing and collaborative partner to support all areas of the organization
- Maintains high level of confidentiality
Perform other duties as assigned
QualificationsJob Qualifications
- High School Diploma/GED, bachelor’s degree preferred
- Strong attention to detail
- Strong communication skills
- Strong computer skills
- Experience using Microsoft Office and its applications (Outlook, Teams, etc.)
Additional Qualifications
- Experience with or interested in learning about the trading card industry
- Knowledgeable about professional sporting industry (NBA, NFL, MLB, including Hockey and Soccer etc.)
- Knowledge in the non-sports card industry (Marvel, Entertainment, Trading Card Games, Pop Culture)
Work Location
- Preferred Location – Algona, WA
- Opportunity for Remote work – None
Benefits Offerings
- A competitive salary
- Employer provided Free Medical, Base Dental and Vision plans
- Paid Time Off of nearly 4 weeks per year
- 401 (K) Program with 100% Company Match
- Employer provided LTD and Life Insurance
- STD for employees outside of Washington State
- Employee discount on COMC.com
- Employee Assistance Program
- Legal Library Access
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires the ability to work with standard computer equipment such as keyboards, monitors, personal computers, and scanners. This position requires the ability to maintain delicate computer instruments with regular care as instructed.
While performing the duties of this job, the employee is required to sit or stand for extended periods. The employee is sometimes required to stand, walk, bend, and reach with hands and arms for short to long periods of time; use hands and fingers to handle or feel; talk and hear. The position requires the ability to work with fingers to pick, pinch, and carry out substantial movements of the wrist and hands to perform tasks of delicate manual dexterity, handling small, fragile inventory with great precision and care. The position requires the ability to seldomly lift 30 lbs.
This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.
COMC is an Equal Opportunity Employer and does not discriminate regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. COMC is a diverse workplace where people from all walks of life are celebrated and supported. We strongly encourage all people; including but not limited to women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, and veterans to apply.
Schedule: Monday-Friday 4p-12a or 6p-2a
