Fuel Dispatcher

At Toot 'n Totum, we're committed to bringing passion and customer focus to the business.
Summary:
Supa, Inc. is looking for a highly organized and detail-oriented Fuel Dispatcher to join our logistics team. As a Fuel Dispatcher, you will be responsible for coordinating and directing the movement of drivers and fuel trucks, ensuring timely and safe delivery of fuel to various locations. The ideal candidate will possess excellent communication skills, an understanding of dispatch operations, and a keen eye for detail. This position plays a crucial role in maintaining a high level of service and satisfaction for our customers.
Supervisory Responsibilities:

• None

Essential Duties & Responsibilities:

• Coordinate and manage the daily operations of the fuel dispatch department, ensuring all deliveries are scheduled and dispatched efficiently.
• Maintain communication with drivers to provide updates on delivery schedules, fuel loading, and other pertinent information.
• Efficiently utilize our technology systems such as Truefill and Motive to create all deliveries, dispatches, and driver information.
• Resolve delivery-related issues promptly and professionally, ensuring high levels of customer satisfaction.
• Collaborate with other departments to ensure smooth operation flow, addressing and resolving any logistical challenges that arise.
• Facilitate the collection of accurate fuel transactions, delivery times, and other dispatch-related data.
• Ensure compliance with federal, state, and local transportation laws and regulations.
• Monitor fuel inventory levels and communicate with suppliers to ensure adequate stock is maintained.
• Provide continuous improvement suggestions to optimize dispatch processes and minimize costs while ensuring the highest level of service.
• Supports and facilitates organizational changes, continuous improvement, and communication.
• Embodies personal leadership qualities through the following: Be in the moment to ensure authentic and humanistic interactions. Continuously volunteers discretionary effort and models desired behaviors to drive business results while also leveraging and respecting separate realities. Be curious in interactions, has courageous conversations with others when needed, and takes personal accountabilities for all responsibilities.
• Demonstrates and embodies the following company values throughout the course of employment: 1) Guest Ready, 2) Honor & Value, 3) Quick, Clean & Convenient, 4) Ownership, 5) Team-Focused.
• Possesses a service mindset; strives to achieve experiences worth repeating.
• Participates in and follows all Toot'n Totum policies, guidelines, and procedures (Safety, Anti-Harassment, Ethics, etc.).
• Performs other duties as assigned.

Required Skills & Abilities:

• Ability to work in a fast-paced, deadline-driven environment.
• Effective critical thinking and creative problem-solving skills; strong business acumen and curiosity.
• Excellent written and verbal communication skills.
• Excellent conflict resolution skills: strong self-concept and ability to make decisions.
• Excellent organizational, time management skills, and multi-tasking abilities; keen attention to detail.
• Requires rapid and thorough decision making and creative problem-solving skills, good judgment as well as the ability to accept personal accountability for areas of responsibility.
• Acts with integrity and professionalism.
• Experience with MS Office suite; intermediate to advanced knowledge of MS Excel preferred.
• Willingness to work flexible hours, including weekends and holidays as required.

Education & Experience:

• High school diploma or equivalent required, associate or bachelor's degree in a related field preferred.
• Previous experience in a dispatching role, preferably in the fuel or transportation industry.
• Proficiency with dispatching software and GPS systems.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at a time.
• Must be able to access and navigate each department at the organization's facilities.

Toot'n Totum and its affiliated companies provides a drug-free workplace.
Toot'n Totum and its affiliated companies are an equal opportunity employer (Minority/Female/Disabled/Veteran). Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran's status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.