Front Office Representative - Primary Care

Headquartered in Phoenix, Integrated Medical Services is a team of 500 employees and a physician-led organization united through its providers’ commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow.

Integrated Medical Services, Inc. is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Front Office Representative in our Avondale Primary Care clinic. The Front Office Representative is responsible for answering the phone, scheduling patients, check in and check out, but may assist with insurance authorization/verification, and other office functions. This position will be heavy on phone support and customer service with patients.

Responsibilities:

• Provide office support to Front Office staff in order to ensure efficiency and effectiveness of office flow.
• Check patients in and out
• Receive direct and relay telephone messages
• Efficient patient scheduling
• Maintain and keep an updated scanning/filing system
• Have an understanding of insurance referral processes
• Provide word-processing and secretarial support
• Ability to multi-task and execute delegated duties

Requirements:

• At least 1 years’ experience preferred in customer service position
• Verification of insurance experience
• Bilingual Preferred

Education:

• High School Diploma or GED
• BLS certification required

Joining Integrated Medical Services is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. Our hope is that each day you’ll uncover a new reason to love what you do. If this sounds like the workplace for you, apply now!

You can look forward to a generous compensation package including medical, dental, vision, short-term and long-term disability, life insurance, paid time off and a very lucrative 401K plan.

• IMS is a tobacco-free work environment

IMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education

• High School or better

• Some college or better

Licenses & Certifications

• Basic Life Support

Behaviors

• Team Player: Works well as a member of a group
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals