Front Office Receptionist

Job Overview:

We are seeking a dedicated Front Office Receptionist to join our team. The ideal candidate will be the first point of contact for visitors and customers, ensuring a positive experience. The role involves a variety of administrative tasks, from answering phones to maintaining office supplies. If you are organized, detail-oriented, and possess excellent communication skills, we encourage you to apply.

Responsibilities:

• Greet and assist all visitors and customers upon arrival.
• Direct visitors to the appropriate staff member and facilitate the completion of information forms as needed.
• Answer telephone calls following company policies to ensure patient privacy.
• Administer the telephone voice mail system and monitor using NEC software.
• Distribute mail daily to the respective personnel mailboxes.
• Maintain the postage meter and postage supplies.
• Type correspondence and handle routine filing as delegated.
• Assist in periodic mass mailings.
• Practice good ethical decision-making in all responsibilities.
• Provide excellent internal and external customer service, adhering to ethical standards.
• Ensure compliance with HIPAA, HQAA, and other regulatory rules and regulations.
• Assist HR Manager and CEO with assigned duties.
• Support all departments and branch offices with additional tasks as assigned.
• Maintain Will-Call Sales, post payments, and process cash transactions according to protocol.
• Name and scan documents to the Document Imaging Program.
• Perform any other duties as assigned by management.

• High School Diploma equivalent.
• Proven experience in administrative roles.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Familiarity with HIPAA and compliance regulations.
• Proficient in office software and equipment.