Front Office Receptionist

At Diamonds Direct, we are looking for a RHINO that will fit in to our work environment seamlessly. However, you may be asking yourself...what makes someone a RHINO?

RHINO’s are passionate about what they do, never settle for anything less than the absolute BEST, and bring magical energy wherever they work. They take ownership of their work by charging forward, making decisions and having an innate personal drive to not only work hard, but also do it in a creative way.

RHINO’s have an impeccable work ethic. The phrase “That’s not my job” does NOT exist for them, and they are excited and happy to be at work every day.

RHINO’s also exhibit humility and know that it takes EVERYONE to make the business successful. They know how to admit their mistakes (because how else would you learn) and they leave their ego at the door (it has no place at work).

Do YOU have what it takes to be a Diamonds Direct RHINO??

Summary
With the Diamonds Direct Front Desk Professional, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors.

What is the Upside?

• Investment in your career development
• Exposure to all other departments within our organization
• A family oriented culture unlike any other

What does it take to be a Front Desk Professional?

• Always keeping the customer first and providing top notch service
• Building relationships with our customers, so that they will keep us at the forefront of their minds when it comes to Luxury Jewelry
• Well organized and a keen eye for detail
• Professional demeanor and appearance
• A natural talent for customer service
• Ability to maintain composure in high pressure, fast-paced environment

Responsibilities may include:

• Answer and direct calls of multi-line phone system
• Assist with inventory counts
• Store opening and/or closing procedures
• Type appraisals
• Prepare outgoing mail

Requirements

• Previous customer service/front desk experience
• Experience in a luxury retail environment preferred

• Excellent oral communication skills
• Proficient computer skills
• Must be able to work Saturdays

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 2 years (Required)

Language:

• English (Required)

Work Location: In person