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Dog Resort Front Desk
Do you have a passion for helping others and love putting a smile on people's faces? Then you're a great fit for the receptionist position on our team! You'll act as the first point of contact for the business, answer phone calls, schedule meetings, make travel arrangements, handle mail and deliveries, and help us with other operational duties to keep everything running smoothly. If you're looking for a role where you make a difference every day, start your application today.
Responsibilities
• Must have outstanding client service skills, getting to know our clients and their needs
• Maintain guest records through contact with clients and Veterinarians
• Assist new clients with information, procedures, and requirements for setting up temperament tests
• Answer phones, emails, and texts to help clients with reservations and general information about our business
• Must be able to appropriately handle dogs sizes ranging from 2 lbs. to 175lbs on a leash while maintaining control and keeping your team safe
• Understanding client's instructions and/or special needs for boarding/daycare check-ins and check-outs and being able to communicate these needs to the kennel staff and electronically documenting
• Give facility tours (within 4 weeks of hire)
• Soft selling and marketing are an absolute must
Qualifications
• Previous dog handling and/or veterinarian experience is preferred, albeit not required
• 1+ years of relevant reception/client service experience required
• Ability to multi-task and prioritize daily tasks
• Has previous experience with word processing programs and basic computer skills
• Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills
• Well-versed in taking telephone calls and handling stressful situations
• High school graduate, G.E.D. recipient, or equivalent
Dog Resort Front Desk
Do you have a passion for helping others and love putting a smile on people's faces? Then you're a great fit for the receptionist position on our team! You'll act as the first point of contact for the business, answer phone calls, schedule meetings, make travel arrangements, handle mail and deliveries, and help us with other operational duties to keep everything running smoothly. If you're looking for a role where you make a difference every day, start your application today.
Responsibilities
• Must have outstanding client service skills, getting to know our clients and their needs
• Maintain guest records through contact with clients and Veterinarians
• Assist new clients with information, procedures, and requirements for setting up temperament tests
• Answer phones, emails, and texts to help clients with reservations and general information about our business
• Must be able to appropriately handle dogs sizes ranging from 2 lbs. to 175lbs on a leash while maintaining control and keeping your team safe
• Understanding client's instructions and/or special needs for boarding/daycare check-ins and check-outs and being able to communicate these needs to the kennel staff and electronically documenting
• Give facility tours (within 4 weeks of hire)
• Soft selling and marketing are an absolute must
Qualifications
• Previous dog handling and/or veterinarian experience is preferred, albeit not required
• 1+ years of relevant reception/client service experience required
• Ability to multi-task and prioritize daily tasks
• Has previous experience with word processing programs and basic computer skills
• Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills
• Well-versed in taking telephone calls and handling stressful situations
• High school graduate, G.E.D. recipient, or equivalent
