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SalarySeeking a full-time professional medical Phone Representative to join our multi-doctor private Neurology practice in Atlanta. This is a fast-paced job that requires quick critical thinking, independent problem solving and multi-tasking skills. We need someone available to start immediately.
Location: Midtown Atlanta, Georgia
Position Type:
- Full Time, In- Office, please note this is not a remote position.
- Monday to Friday
Job Responsibilities:
- Answering a multi-line phone system
- Scheduling procedures and appointments
- Faxing medical records
- Scanning documents into patient's charts
- Triaging calls to appropriate staff
- Maintaining HIPAA compliance
- Providing clear instructions to patients regarding pre-appointment preparations, forms, and paperwork needed for appointments.
- Strong organizational and multitasking abilities
Qualifications:
- At least one year of medical Front Office or multi-line phone system experience
- Fluent in English, preference will be given to those bilingual in Spanish
- Positive, friendly, and compassionate personality
- Excellent communication skills
- Can work independently and stay on task
- Personable
- At least one year of customer service experience
- Comfortable with data entry
- Proficient with EMR (eClinicalworks preferred)
Compensation & Benefits:
- Pay based on experience. $18+ /hour
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
Ability to Commute/Relocate:
- Atlanta, GA 30312: Reliably commute or planning to relocate before starting work (Required)
Please contact Roxanne at (678) 619-0975 with questions.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
