Address
Form of work
Salary```Duties```
- Oversee the daily operations of the Front Office department
- Ensure a smooth check-in and check-out process for guests
- Manage guest relations and handle any guest inquiries or complaints
- Train and supervise Front Office staff, including receptionists and concierge
- Coordinate with other departments to ensure guest satisfaction
- Monitor and maintain the cleanliness and organization of the front desk area
- Handle cash transactions and maintain accurate records
- Assist with night audit duties as needed
```Requirements``` Hilton and Best Western
- Previous experience in hotel management or hospitality management preferred
- Strong customer service skills and ability to handle difficult situations with professionalism
- Excellent communication skills, both verbal and written
- Multilingual abilities are a plus
- Knowledge of phone etiquette and proficiency in phone systems
- Familiarity with hotel operations and reservation systems
- Ability to work flexible hours, including nights and weekends
We offer competitive pay , we would love to hear from you.
Please note that only qualified candidates will be contacted for an interview.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Morning shift
- Weekends as needed
Work setting:
- In-person
Work Location: In person
