About us
We are professional and agile.
Our work environment includes:
- Modern office setting
- Food provided
Customer Service Representative
Duties:
- Communicate with customers via phone, email, and chat to provide assistance and resolve inquiries
- Utilize phone etiquette and active listening skills to ensure a positive customer experience
- Analyze customer needs and recommend appropriate products or services
- Conduct outbound calling campaigns to generate sales leads and promote company offerings
- Handle customer complaints or issues with professionalism and empathy
- Maintain accurate and detailed records of customer interactions and transactions
Experience:
- Bilingual in English and Spanish preferred, but not required
- Previous experience in Customer Service or sales is a plus
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Excellent problem-solving skills and ability to think on your feet
- Proficient in using computer systems and software applications
At our company, we value our customers and strive to provide exceptional service. As a Customer Service Representative, you will play a vital role in ensuring customer satisfaction and building strong relationships with our clients. If you are a motivated individual with excellent communication skills, we would love to hear from you.
Please note that this position may require occasional evening or weekend availability.
To apply, please submit your resume along with a cover letter highlighting your relevant experience. We look forward to reviewing your application.
Job Type: Full-time
Pay: $11.00 - $14.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- No experience needed
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
- Office
Language:
- Spanish (Preferred)
Work Location: In person