Front Office Assistant

This is a part-time (20-25 hrs/week) position as an Office Assistant in a counseling office. Work hours are typically between 9 AM to 2 PM Monday thru Friday onsite. Salary is $20 to $22 per hour, depending on qualifications.

Key responsibilities include:

• General clerical tasks include greeting clients and creating an atmosphere of welcome, answering phones, responding to clients via phone/email/website, management of client documentation, scheduling, and collecting payment.
• Coordinating groups and workshops, including scheduling, sending out reminders, and collecting and processing payments
• Screen prospective clients for goodness of fit for practice services and assigning to appropriate team members.
• Manage and audit practice management software system (SimplePractice). Interface with technical support as required.
• Documenting office procedures.
• Proper protection and disposal of HIPAA-protected material.
• Uploading social media and blog posts.
• Some limited online research and support services for in-person and online workshops.

The following qualifications are required:

• Some level of college desired, preferably an Associate or Bachler degree. (Strong related prior experience may be a substitute for college attendance). High School degree is required.
• Past experience demonstrating organization skills needed to manage records filing, billing, handling sensitive materials, and scheduling.
• Basic fluency with software programs, specifically Word, Excel, PowerPoint, Adobe, and Google Drive apps. Good general computer acumen with the ability to quickly pick up new applications such as practice management software (Simple Practice) is essential.
• Self-driven with the ability to work with limited supervision while working in accord with team members. Reliable, mature, and personable with good written and verbal communication skills.

Candidates not meeting any of these requirements need not apply. Desired, but not mandatory, is general marketing experience.

Job Type: Part-time

Pay: $20.00 - $22.00 per hour

Healthcare setting:

• Outpatient
• Private practice
• Telehealth

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 3 years (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 3 years (Required)

Ability to Commute:

• McKinney, TX 75072 (Required)

Work Location: In person