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Chiropractic Office Manager – Cohen & Haydu Chiropractic Clinic, PC
As our chiropractic office manager, you will play a crucial role in ensuring the smooth operation of the chiropractic practice. Your responsibilities will encompass various administrative, organizational, and patient-focused tasks. Here are the key duties associated with this position:
1. Patient Interaction and Customer Service:
Greeting Patients: You will be the first point of contact for patients. Warmly welcome them, answer phone calls, and schedule appointments.
Patient Records: Maintain accurate patient records, including medical history, treatment plans, and follow-up calls after appointments.
Customer Service: Provide exceptional customer service, addressing patient inquiries and ensuring their overall satisfaction.
Patient Care: Be able to assist the doctor with the application of therapies (electric stim, traction, etc) to patients as needed. Training is provided.
2. Office Administration:
Equipment and Supplies: Ensure that all office equipment is functional, and necessary supplies are available.
Staff Management: Oversee clerical duties, manage office staff, and provide training when needed.
Hiring and Training: Participate in hiring new employees and train them on job duties.
Front Desk Support: Answer phones, greet patients, and manage front desk operations.
3. Financial Management:
Insurance Claims: Review insurance claims and process paperwork to comply with state laws.
Billing and Records: Coordinate with insurance companies for claims processing and maintain accurate billing records.
Financial Oversight: Assist in managing the office finances, including tracking expenses and revenue.
4. Marketing and Promotion:
Collaboration with Chiropractor: Work closely with the chiropractor to create marketing materials (such as flyers and advertisements) to attract new patients.
Practice Promotion: Promote the chiropractic practice to potential patients through various channels.
5. Compliance and Regulatory Requirements:
Legal Compliance: Ensure adherence to regulatory requirements, including privacy laws and health regulations.
Documentation: Maintain accurate and up-to-date records related to compliance.
6. Leadership and Coordination:
Team Coordination: Coordinate efforts among multiple staff members to ensure efficient practice operations.
Problem-Solving: Address any operational challenges promptly and effectively.
Leadership Aptitude: Demonstrate strong leadership skills and the ability to motivate and guide the team.
Chiropractic Office Manager Salary
Salary: Negotiable based on experience; Overtime as available.
Benefits
Health insurance, paid holidays, paid 10 days vacation/sick/personal.
Job Requirements
To excel in this role, our chiropractic office manager typically needs the following qualifications:
Education: Minimum requirements are a high school diploma or equivalent but preferred associate’s or bachelor’s degree in business, health care administration, or a related field. Courses in business management, accounting, marketing, and human resources are helpful. Candidates must have detailed knowledge and experience in health insurance billing, coding, and structure.
This job description provides a broad overview, and specific duties may vary based on the needs of the practice. If you’re organized, detail-oriented, and enjoy working in a healthcare setting, this role could be a great fit for you!
Cohen & Haydu Chiropractic Clinic is an equal opportunity employer.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Experience:
- front desk / medical billing: 1 year (Preferred)
Ability to Commute:
- Kingston, PA 18704 (Required)
Work Location: In person
