Front Desk Scheduler

Job description

JOB SUMMARY

Phoenix Heart is voted #1 in cardiology groups 5 years in a row by Ranking Arizona magazine’s Best in AZ Businesses readers’ poll, we are the leading cardiology group in the greater Phoenix area with offices, conveniently located in Glendale, Goodyear, Avondale, Anthem, Black Canyon City, and Scottsdale.

The Front Desk Scheduler performs administrative duties associated with patient appointments such as checking in patients, scheduling appointments, and answering the phone.

This position will require travel to other practice clinics.

Duties and Responsibilities

· Scheduling of patient appointments to include consultations, physician visits, hospital follow ups.

· Working a recall list and contacting patients to schedule future appointments requested by providers.

• Maintains cleanliness of Front Desk and waiting room.
• Checks in and out appointed patients.
• Serves as a resource for staff by performing a variety of customer service and routine administrative tasks.

· Any and all other duties as assigned dependent upon department/practice needs

Qualifications

• High School Diploma or GED preferred.
• 1 year of scheduling, screening, or customer service experience in a healthcare clinic preferred.

· Excellent interpersonal skills, with ability to interact effectively and work efficiently with people at all levels in an organization.

· Ability to keep sensitive information confidential.

· High level of proficiency with PC based software programs.

Physical Requirements

Manual dexterity and repetitive hand/wrist movements.

Communication and converse in normal conversations with patients, vendors and other staff.

Ability to remain in a stationary position for frequent periods of time. Occasionally may move about.

Working Conditions

Normal office environment

Extremes of hot and cold temperatures

Job Type: Full-time

Salary: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Cardiology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Some weekends

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 2 year (Required)
• Computer Skills: 1 year (Required)

Ability to Relocate:

• Glendale, AZ 85306: Relocate before starting work (Required)

Work Location: In person

Job Type: Full-time

Pay: $18.02 - $21.70 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Cardiology

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 2 years (Preferred)

Ability to Relocate:

• Glendale, AZ: Relocate before starting work (Required)

Willingness to travel:

• 75% (Preferred)

Work Location: In person