Front Desk Sales Associate

Do you love people and want to work where you can change clients' lives?

Elements Massage Bannockburn is looking for an engaging, outgoing personality for sales and customer service of new and potential clients and our current members. Our business is built on our Wellness Program, and this role is eligible for sales bonuses when goals are met.

Responsibilities and Duties:

-Create an exceptional customer care atmosphere to enhance their client experience.

-Follow our proven sales process to enroll clients into the Wellness Program

-Inform all visitors about the benefits of the Elements Wellness Program, a hassle-free membership plan

-Be the first and final face of hospitality, whether on the phone or in the studio

-Work as a team with the Manager and Massage Therapists

-Conduct opening and closing duties including helping to maintain cleanliness of the studio

Qualifications:

-The right candidate must like talking, but more importantly, love listening to clients

-Ability to build rapport with others, especially clients

-Ability to turn client complaints into stories of excellent customer service

-Retail sales experience (may include restaurant or catering experience if hospitality was part of your role), membership sales, or spa experience is required

-Familiarity with modern office tools and systems. Scheduling and payments are all processed with easy-to-learn computer programs

-Be willing to learn and work together to create a healthy working environment

There are, of course, other important aspects of the role, and if this information has piqued your interest, then call or text Kopal at 847.607.8362 to schedule your interview TODAY!

Job Type: Part-time

Pay: From $15.00 per hour

Expected hours: 18 – 30 per week

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Opportunities for advancement
• Paid time off
• Paid training
• Professional development assistance

Compensation package:

• Bonus opportunities
• Commission pay

Schedule:

• Day shift
• Evening shift
• Rotating weekends

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person