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SalaryAbout us
Audiology Center of North Texas, LLC is a small business in Southlake, TX. We are professional and our goal is to provide a sense of community and help those who are in need of better hearing health care. We are a single provider office needs a friendly and outgoing candidate to join our small team. Candidates should have proficient computer skills and general knowledge of medical insurance. The candidate must also be able to multi-task, be self-motivated, and have strong time management skills. This candidate will become a part of our very close-knit team that cares deeply for our patients..
Job Duties/Responsibilities to include but are not limited to:
- Patient interaction (greeting patients for appointments, talking about supplies/services)
- Managing phones (scheduling, gathering new patient info, triage)
- Scheduling/confirming appointments with current and new patients (phone, e-mail, text)
- Audit upcoming appointments – physician or TTP referral/order has been received if required, questionnaire emailed/received, blanks are filled in
- Ability to gather accurate insurance information from patients
- Patient intake questionnaires, scanning, and data entry
- Monitor incoming and outgoing faxes and manage failed faxes
- Monitor e-mail (all day)
- Basic hearing aid troubleshooting/fixes
- Collecting payment from patients at time of service
- Monitor incoming and outbound faxes/emails
- Working closely with the owner/audiologist
- Triage patient needs – malfunctioning hearing aids, appointments, supplies
- Open/Close office
Position Qualifications:
- Strong communication skills
- Ability to effectively communicate with hearing impaired
- Proficiency in Microsoft Office, Outlook , Excel and office EMR system
- Familiar with HIPAA guidelines
- Honesty, Flexibility, Multi-tasker, Friendly
Salary: grow potential and/or based upon experience
Schedule:
- part-time hours, but potential growth to full-time
- Monday to Friday
Education:
- High school or equivalent (preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 2 years (Preferred)
Work Location:
- One location
Work Remotely:
- No
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Flexible schedule
Healthcare setting:
- Clinic
- Private practice
Work Location: In person
