Front Desk Receptionist/Patient Coordinator

PLEASE NOTE: You will receive a $2.00 raise after 6 successful months of employment and another raise after 1 year of successful employment.

Serenity Esthetics. is a small business with locations in both Sioux Falls, Omaha, and Hollywood Beach. We are professional, innovative, creative and our goal is to Truly build a unique experience for our clients.

Who are we?

We have brought a new exciting and approach to your standard spa experience. Here we customize our treatments to our clients and really focus on building that one on one relationship with every client.

What is it like working at Serenity?

If you are energetic, love meeting new people, are well organized and enjoy working you must apply! Do not miss out on this new innovative experience for both our clients and our employees. No more boring desk jobs when you work here with us at Serenity Esthetics. Enjoy an upbeat and fun environment.

What are your duties?

- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage the Front Desk area
- Verify and collect patient information
- Assist with client registration and check-in process
- Maintain client records and ensure accuracy of information
- Handle inquiries and process payments
- Coordinate with staff to ensure smooth flow of client appointments
- Provide exceptional customer service and assist in a great experience for our clients

What experience is good to have?
- Previous experience working in a spa or similar Front Desk role is preferred
- Familiarity with retail and an understanding of ensuring a happy client
- Proficiency in using phone systems, computerized scheduling software, and other office equipment
- Strong customer service skills with the ability to handle difficult situations with professionalism and empathy with our team
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of office management practices and procedures

PLEASE ONLY APPLY IF YOU ARE ACTUALLY INTERESTED IN OBTAINING ONGOING EMPLOYMENT AND SHOWING UP EVERYDAY READY TO WORK

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Expected hours: 20 – 40 per week

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends only

Experience:

• Customer service: 1 year (Preferred)
• Front desk: 1 year (Preferred)
• Organizational skills: 1 year (Preferred)

Ability to Relocate:

• Omaha, NE 68135: Relocate before starting work (Required)

Work Location: In person