Front Desk Receptionist/Office Assistant

We are seeking a reliable and organized Front Desk Receptionist/Office Assistant to join our team to provide administrative support to our office staff and ensure the smooth running of our Front Desk operations.

Responsibilities:

• Greet and welcome visitors in a professional and friendly manner
• Answer phone calls and direct them to the appropriate personnel
• Manage the reception and common areas and ensure they are clean and presentable
• Schedule appointments and maintain calendars for the office staff
• Perform general clerical duties such as data entry, taking payments, filing, setting appointments, respond to emails, etc.
• Assist with other administrative tasks as needed
• Cleaning duties

Qualifications:

• High school diploma or equivalent
• At least 2 year of experience in a similar role
• Communication Skills: Strong verbal and written communication skills are essential for effectively interacting with visitors, employees, and colleagues via phone, email, and in person. Bi-lingual is a must.
• Organizational Skills: The ability to manage multiple tasks, prioritize work, and maintain an organized workspace.
• Computer Skills: Proficiency in using office software such as Microsoft Office Suite (Word, Excel) and familiarity with other office tools and software systems.
• Ability to multitask and prioritize tasks effectively
• Attention to Detail: Accuracy in data entry, appointment scheduling, and other

administrative tasks is vital.

• Professionalism: Maintaining a professional appearance and demeanor.
• Time Management: Efficiently handling tasks, appointments, and inquiries within specific timeframes.
• Multitasking: The capacity to manage various responsibilities simultaneously, such as answering phones, greeting visitors, and handling administrative tasks.
• Problem-Solving: Being able to resolve issues and redirect more complex problems to the appropriate individuals or departments.
• Bilingual - Spanish required

Competencies:

• Customer Focus: Understanding and meeting the needs of clients and visitors, ensuring a positive experience.
• Interpersonal Skills: Building positive relationships with visitors, colleagues, and other team members.
• Telephone Etiquette: Communicating professionally and courteously over the phone.
• Teamwork: Collaborating effectively with colleagues to accomplish tasks and assist in achieving the overall goals of the office
• Problem-Solving: Addressing minor issues and finding solutions to unexpected situations that may arise at the Front Desk.
• Attention to Detail: Ensuring accuracy in all administrative tasks, including data entry, appointment scheduling, and document management.

As a team Member, you will receive...

• Hourly pay
• Paid time off (vacation and personal and sick days)
• Growth potential/Opportunity for advancement and raises within the company
• Yearly bonus

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• Are you bilingual?
• Can you write in Spanish?

Experience:

• Customer service: 1 year (Required)
• Front desk: 2 years (Required)

Work Location: In person