Equine practice seeking a friendly, motivated, and proactive Receptionist to answer phones, schedule appointments for seven doctors, and welcome clients. This is a fast paced position that requires attention to detail and problem solving. We strive to provide our clients with professional, compassionate and ethical care. Our facility is specifically designed to accommodate all manners of equine veterinary and surgical services. The practice is located in Driftwood Tx, forty minutes from downtown Austin.
Job Duties:
- Welcoming clients and assisting with checking patients in and out
- Entering clients/patients into practice software (easyVET)
- Responding to client needs and staff requests efficiently
- Handling multiple phone lines
- Scheduling appointments
- Notifying appropriate personnel of patient arrivals, messages, and emergencies
- Dispensing medications
- Collecting payments
Qualifications:
- Minimum 5 years of front office/receptionist experience
- Minimum 3 years of equine experience preferred
- Pleasant and professional demeanor both in person and on the phone
- Excellent verbal and written communication and customer service skills
- Strong computer skills
- Multitasking skills in a fast-paced environment
- Ability to discern urgency and prioritize tasks
- Detail oriented and strong work ethic
- Ability to maintain confidentiality
Job Schedule: (hours listed represent routine schedule but occasional changes may be required):
- Full Time schedule (40 hours/4-day OR 5-day work week): Monday - Friday
Benefits: (probation periods):
- Health Insurance
- PTO
- 401(k)
- Clothing allowance
- Employee Discount
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Equine: 3 years (Preferred)
- Receptionist (medical/veterinary): 5 years (Required)
- Customer service: 3 years (Required)
Work Location: In person