Address
Form of work
SalaryReceiving accommodation reservations from visitors
- Taking the details of all arriving guests including payment information
- Allocating rooms to all guests
- Making travel arrangements for the guests
- Providing information to guests about the procedures, policies and facilities of the hotel • Providing the guest with the necessary tourism information
- Making reservations on behalf of the guests for live entertainment, cinema and even sightseeing tours
- Handling all customer complaints and queries
- Taking messages for the visitors
- Issuing receipts to the guests
- Calculating the guest bills
- Making accommodation reservations for guests who may be relocating
- Coordinating the delivery of guest laundry needs as well as special requests
- Ensuring the safety and security of all guests
- Preparing hotel correspondence
- Coordinate Suite Shop sales
- Maintain all guest reservations in accordance with Hampton specs
- Maintain all guest reservations in accordance with credit card security requirements
- Balance and properly account for cash drawer at the desk for each shift
- Maintain all training requirements as set forth by General Manager
- Assisting guests with safety deposit box forms and keys as outlined by GM
- Other duties as assigned by FOM, GM, Sales Manager
Job Types: Full-time, Part-time, Temporary
Pay: $9.50 - $11.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Evening shift
- Night shift
- Overnight shift
- Weekends as needed
- Weekends only
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Required)
Work Location: In person
