Front Desk Reception / Assistant Manager For Organic Waxing Boutique

The Yoni Temple, honored with the Best Waxing Salon accolade in Best of Oakland 2023, is thrilled to introduce an exceptional opportunity for the role of Assistant Manager. Boasting over a decade of expertise in Brazilian waxing, we have solidified our reputation as a premier establishment. Our finely curated retail space and three luxurious treatment rooms set the stage for our exceptional services.

As we embark on a new phase of growth, we are actively seeking an Assistant Manager who will not only be an integral part of our team but also a key holder responsible for opening and closing the salon. Your role will play a pivotal part in maintaining the smooth operations and exceptional service that The Yoni Temple is known for.

This part-time position encompasses two to four days a week—Weekends 9:45 am to 5:15 pm, and weekdays from 10:45 am to 7:15 pm, with a dedicated one-hour break. We also value your flexibility to provide support during colleagues' absence or cover additional shifts as needed.

At The Yoni Temple, our commitment to providing a unique work environment thrives. Founded and run by women, we nurture trust, open communication, holistic health, and a zest for life. Our dedicated team, all passionate about their roles, forms the core of our establishment.

To be considered for this role, please submit a cover letter along with your application. Share insights about your background, experience in customer service, retail, and reception, and elaborate on what draws you to The Yoni Temple. We also kindly request that you include your resume. We appreciate your understanding that phone calls or texts during this process are discouraged.

Our ideal candidate embodies the following attributes:

• A minimum of 3 years of customer service experience
• Background in the beauty/spa industry
• Enthusiasm for natural beauty, holistic health, and wellness
• Exceptional organizational skills
• Punctuality and reliability
• Strong communication aptitude
• Proficiency in customer service
• Effective multitasking abilities
• Commitment to task completion
• Enthusiastic and supportive approach with clients
• Bonus: familiarity with Mangomint scheduling software

Primary Responsibilities:

• Deliver outstanding customer service
• Answer calls and respond to messages during operational hours
• Accurately book appointments using our online platform
• Explain and showcase our products and services
• Offer recommendations tailored to individual guest preferences
• Facilitate check-ins and check-outs
• Resolve customer concerns with empathy
• Assist in inventory management and stocking
• Manage social media updates and miscellaneous administrative duties
• Uphold spa cleanliness standards
• Assume the role of a key holder responsible for opening and closing the salon, ensuring seamless operations and security.

We are grateful for your interest and wish you the best of luck in the application process.

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person